Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Crystal

Denver,CO

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

22
22
years of professional experience

Work History

Registered Veterinary Technician

Wheatridge Animal Hospital (VEC @ WP)
09.2024 - Current
  • Performed laboratory tasks such as blood draws and sample analysis efficiently within a fast-paced clinical setting.
  • Collaborated with the veterinary team, contributing to a positive work environment and seamless coordination of patient care.
  • Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
  • Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
  • Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
  • Triaged incoming patients to determine treatment needs and urgency of care.

Head Veterinary Technician

Maxfund
04.2022 - 08.2024
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Maintained detailed and accurate patient records, facilitating seamless communication among the veterinary team members.
  • Promoted clinic growth by actively participating in community outreach events and providing valuable information about veterinary services.
  • Enhanced patient care by implementing efficient veterinary medical procedures and maintaining high standards of cleanliness in treatment areas.
  • Managed inventory control systems to maintain adequate supply levels while minimizing waste or shortages.
  • Developed and implemented standard of care protocols to reduce patient complications and enhance clinical outcomes.
  • Recruited and trained assistants from the ground up, ensuring proficiency in handling basic medical emergencies and supporting clinical operations.
  • Achieved an 80–90% reduction in emergency facility transfers by implementing proactive care protocols and early intervention strategies.

Veterinary Technician

VRCC
10.2022 - 04.2023
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Restrained animals to protect veterinarians from potential harm.
  • Provided comprehensive care for patients across all acuity levels in both Emergency Room and Intensive Care Unit settings.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Provided emergency care for injured animals, significantly reducing recovery time.

Veterinary Technician

Animal Critical Care and Emergency Services
12.2003 - 09.2022
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
  • Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
  • Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.
  • Increased clinic efficiency by organizing supplies inventory management systems for easy access during appointments or surgeries.
  • Contributed to hospital growth by supporting operational and financial initiatives, helping increase daily invoicing from $2,000 to over $22,000.
  • Developed training program for new technicians, enhancing skill set and efficiency of clinic team.
  • Trained and mentored other RVT staff.
  • Oversaw the recruitment, training, and performance evaluation of interns to ensure high standards of clinical competence and professionalism.
  • Implemented and managed an inventory control program, overseeing supply ordering and resource allocation for nearly 20 years to ensure operational efficiency and cost-effectiveness.
  • Conducted regular invoice audits to identify missed charges and minimize profit loss, ensuring accurate billing and improved revenue capture.
  • Designed and implemented a custom invoicing program prior to the adoption of practice management software, ensuring accurate billing and continuity of operations.

Education

Bachelor of Science - Veterinary Technology

Penn Foster
Online
07-2026

Associate of Applied Science - Veterinary Technician

Bel-Rea Institute of Veterinary Technology
Denver, CO
09-2003

Skills

  • Employee training
  • Scheduling coordination
  • Delegation
  • Recruitment and hiring
  • Multitasking Abilities
  • Reliability
  • Employee supervision
  • Employee work scheduling
  • Staff supervision
  • Inventory management

Timeline

Registered Veterinary Technician

Wheatridge Animal Hospital (VEC @ WP)
09.2024 - Current

Veterinary Technician

VRCC
10.2022 - 04.2023

Head Veterinary Technician

Maxfund
04.2022 - 08.2024

Veterinary Technician

Animal Critical Care and Emergency Services
12.2003 - 09.2022

Bachelor of Science - Veterinary Technology

Penn Foster

Associate of Applied Science - Veterinary Technician

Bel-Rea Institute of Veterinary Technology

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