Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Curry

Denton,MD

Summary

Dynamic leader with a proven track record at Caroline County Homeschoolers, adept in property management and operations. Excelled in enhancing tenant satisfaction and streamlining financial operations, showcasing exceptional communication and problem-solving skills. Achieved significant improvements in operational efficiency and customer service, leveraging expertise in financial budgeting and relationship building.

Overview

17
17
years of professional experience

Work History

Rental Property Manager

Self
08.2007 - Current
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
  • Negotiated favorable terms for lease agreements, securing optimal rental rates for property owners.
  • Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
  • Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
  • Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
  • Facilitated open houses and property tours for prospective tenants, showcasing available units in their best light to attract interest quickly.
  • Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
  • Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Communicated effectively with residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Kept properties in compliance with local, state, and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.

Manager of Operations

Caroline County Homeschoolers
09.2020 - 06.2021
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Town Manager

Denton Soccer
08.2010 - 07.2012
  • Enhanced public safety by working closely with law enforcement agencies and emergency services providers, addressing concerns in a timely manner.
  • Managed complex projects from inception to completion, ensuring all milestones were achieved on time and within budget constraints.
  • Ensured compliance with all relevant federal, state, and local regulations through diligent monitoring of policies and procedures.
  • Oversaw annual budget preparation process, identifying opportunities for cost savings while maintaining quality services for players.
  • Oversaw the upkeep and maintenance of sports fields to ensure safe and playable conditions.
  • Managed the hiring and scheduling of referees for various games and events, ensuring compliance with league standards.
  • Developed and implemented fundraising strategies to support operational costs and community engagement.
  • Coordinated routine inspections and maintenance of facilities, optimizing usage and enhancing the overall sports experience.

County PTA Vice President

Maryland PTA
08.2010 - 07.2011
  • Collaborated with the president and board members to develop and implement strategic initiatives that enhance student education and community engagement.
  • Organized and led fundraising events, successfully increasing annual revenue to support educational programs and resources.
  • Facilitated communication between parents, teachers, and school administration to address concerns and promote collaborative solutions.
  • Spearheaded volunteer recruitment and training initiatives, strengthening community involvement and participation in PTA activities.
  • Represented the PTA at county-level meetings, advocating for policies that benefit students and families within the district

Denton PTA Treasurer

Maryland PTA
07.2010 - 06.2011
  • Managed all financial transactions and maintained accurate records of income and expenditures to ensure fiscal responsibility.
  • Developed and monitored the annual budget, providing regular financial reports to the board and membership to promote transparency.
  • Oversaw fundraising initiatives, tracking contributions and ensuring proper allocation of funds to support educational programs and events.
  • Collaborated with the board to implement effective financial policies and procedures, enhancing operational efficiency.
  • Coordinated with external auditors during annual reviews, ensuring compliance with regulations and best practices.

Education

Associate of Science - Business

Anne Arundel Community College
Arnold, MD
05-2026

Associate of Science - Business

Chesapeake Community College
Queenstown, MD
05-2026

Skills

  • Property Inspections
  • Fair Housing Regulations
  • Eviction Procedures
  • Rent collection
  • Property Management Expertise
  • Tenant screening
  • Lease administration
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Tenant relations
  • Financial budgeting and reporting
  • Maintenance Scheduling
  • Marketing and Advertising
  • Preparing property agreements
  • Valid Maryland driver's license
  • Business Development
  • Business Administration
  • Entrepreneurial
  • Customer Service
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Clear Communication
  • Organizational Skills
  • Team Collaboration
  • Active Listening
  • Adaptability and Flexibility
  • Decision-Making
  • Relationship Building
  • Microsoft Office
  • Data Entry
  • Self Motivation
  • Analytical Thinking
  • Conflict Resolution

Timeline

Manager of Operations

Caroline County Homeschoolers
09.2020 - 06.2021

Town Manager

Denton Soccer
08.2010 - 07.2012

County PTA Vice President

Maryland PTA
08.2010 - 07.2011

Denton PTA Treasurer

Maryland PTA
07.2010 - 06.2011

Rental Property Manager

Self
08.2007 - Current

Associate of Science - Business

Anne Arundel Community College

Associate of Science - Business

Chesapeake Community College

Similar Profiles

CREATE PROFILE
Pamela Curry