Pamela Daniels
Aetna Medicaid
Buckeye,AZ
36
years of professional experience
Experienced analyst prepared for this role with strong focus on data interpretation, financial modeling, and strategic planning. Known for collaboration and delivering results, adaptable to changing needs, and reliable. Skilled in data visualization, problem-solving, and stakeholder communication. Employers value analytical mindset, teamwork, and consistent performance.
Experienced finance professional with a background in accounts receivable, provider payments, and cash reconciliation. Skilled in customer service, communication, and problem-solving, with a history of partnering across departments to research payment issues, update provider data, and support timely, accurate processing.
Work History
CDR Finance Reporting and Analysis
10 Years 5 Months- Review and process provider payments by retrieving checks from CEQ, verifying provider information and addresses, and ensuring payments are mailed to the appropriate destination.
- Research and process returned claim payments, identifying the reason for the return and coordinating with the appropriate teams to resolve payment issues.
- Identify outdated or incomplete provider information and coordinate with Provider Relations to obtain updated W-9 documentation and ensure provider addresses are accurately updated in QNXT.
- Collaborate with Treasury and Banking Services to research and verify the status of provider payments and confirm whether checks have cleared.
- Work with ECHO to verify that funds have been successfully received and cleared.
- Retrieve and provide Explanation of Benefits (EOBs) and other provider payment documentation as needed.
- Assist with audit requests by researching, gathering, and providing required payment and claim documentation.
- Coordinate with internal departments to resolve payment, provider-information, and documentation issues and help ensure accurate and timely processing.
Accounts Receivable Analyst
4 Years 1 MonthManaged daily operations and reconciliation of Accounts Receivable (AR) functions.
- Executed daily operations and reconciliations of accounts receivable functions, ensuring accurate cash management.
- Analyzed cash and receipts for discrepancies, credit memos, shortages, skipped payments, and contras, resolving issues promptly.
- Filing and problem solving; may include researching if no account number is provided, ensuring that monies are applied correctly to the appropriate account.
- Preparing deposit stamping, completing deposit slips, preparing for daily bank deposit.
- Post all payments to customer accounts, either paid at their branches or mailed payments.
- Run credit card payments, do adjustments, fax or email invoices, and statements.
- Also responsible for customer service issues and data entry. Familiar with AS400 and Excel.
P/T Bus Attendant
3 Years 7 Months- Monitored student behavior and intervened quickly to support safe, respectful bus environment.
- Assisted students during bus loading and unloading, maintaining orderly boarding procedures.
- Secured wheelchairs, harnesses, and safety equipment according to transportation procedures.
- Communicated effectively with drivers, parents, and school staff regarding student needs.
Accounts Receivable
16 Years 7 Months- Tabulate daily cash receipts and prepare bank deposits.
- Maintain records
for month and year-end reporting. - Post payments and credits to customer
accounts. - Process & post credit card transactions for customer purchases
and returns. - Supervise monthly account statement mailings.
- Process insufficient funds. Address accounts receivable issues to resolution.
Assist with freight and transportation issues/concerns. - Oversaw inventory management processes to ensure adequate stock levels. and purchasing of office supplies.
- Manage and maintain Neopost SM78
postage meter. Proof reading and data entry assistance with customer
orders. - Provided receptionist support by answering calls and greeting visitors. using a Fujitsu switchboard system.
- Process employee healthcare insurance enrollment forms.
Education
High School Diploma
Skills
Client relationship management
Problem-solving
Attention to detail
Time management
Flexible and adaptable
Dependable and responsible
Financial reporting
Teamwork and collaboration
Friendly
positive attitude
Timeline
CDR Finance Reporting and Analysis
Aetna Medicaid
05.2016 - CurrentRead More
Accounts Receivable Analyst
Ewing Irrigation
04.2012 - 05.2016Read More
P/T Bus Attendant
Pendergast Elementary School District
09.2008 - 04.2012Read More
Accounts Receivable
Quality S Manufacturing
12.1990 - 07.2007Read More
Maryvale High School
High School Diploma
Read More