Pamela D’Antonio
Harvest,AL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Maintain current customers relationships by renewing expired contracts.
Overview
24
24
years of professional experience
Work History
Business Account Manager
WOW
Huntsville , AL
07.2000 - 01.2024
- Developed and maintained strong relationships with clients to ensure customer satisfaction.
- Supported sales team members to drive growth and development.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Madison County High School
Gurley, AL05-1984
Skills
- Contract Negotiation for Military and Government accounts
- Strategic Account Development
- Verbal and Written Communication
- Relationship Management
- Customer Service
- Account Management
- Relationship Building
- Problem solver
- Renewing current customer contracts
- Invoicing in Military billing systems WAWF
- 7 years experience in Salesforce
Timeline
Business Account Manager
WOW
07.2000 - 01.2024
High School Diploma -
Madison County High School
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