Summary
Overview
Work History
Education
Skills
Timeline
Pamela Davis

Pamela Davis

East Cleveland,OH

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Phlebotomist

Cleveland Clinic
05.1994 - 05.1999
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Performed laboratory tests to assist physicians in diagnosis.

Patient Care Technician

Cleveland Clinic
04.1997 - 04.1999
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Cytology Prep Technician

Cleveland Clinic
06.1998 - 06.1999
  • Enhanced laboratory safety by conducting regular equipment maintenance and adhering to proper handling guidelines.
  • Assisted in the development of new cytology prep procedures, leading to improved quality control standards within the lab.
  • Demonstrated a strong commitment to maintaining patient confidentiality and adhering to all legal guidelines surrounding the handling and processing of medical samples.
  • Ensured compliance with regulatory requirements by maintaining thorough documentation of all sample preparations and processing steps.

Apheresis Technician

University Hospitals Of Cleveland
07.1999 - 04.2003
  • Ensured accurate results by meticulously following established protocols for apheresis treatments.
  • Improved inventory management processes with accurate record keeping and timely ordering of supplies.
  • Maximized patient satisfaction by promptly addressing concerns or discomfort during treatments, making necessary adjustments when possible.
  • Maintained sterile environments for safe treatments, adhering to strict infection control standards.
  • Enhanced patient comfort by providing thorough explanations of apheresis procedures and addressing concerns.
  • Drove collection and quality compliance for blood, cells, tissue and apheresis donations.
  • Ensured patient safety during procedures by closely monitoring vital signs and adjusting treatment parameters as needed.
  • Increased donor retention through exceptional rapport-building skills and compassionate care.

Research Assistant

University Hospitals Of Cleveland
09.2003 - 02.2005
  • Performed statistical, qualitative, and quantitative analysis.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Organized research materials, maintaining a well-ordered workspace conducive to productivity.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
  • Maintained up-to-date records of research activities and results for future reference.
  • Collected research data through experimentation, surveys and leading focus groups.
  • Recorded experimental findings in laboratory notebook to analyze and interpret experimental findings.

Education

Certificate - Anatomy, Physiology, Medical Terminology

Phlebotomy , Cleveland, OH
1993

GED -

Cuyahoga Community College, Cleveland, OH
1992

Skills

  • Laboratory safety protocols
  • Adherence to Guidelines
  • Quality Control Procedures
  • Microscopic Analysis

Timeline

Research Assistant - University Hospitals Of Cleveland
09.2003 - 02.2005
Apheresis Technician - University Hospitals Of Cleveland
07.1999 - 04.2003
Cytology Prep Technician - Cleveland Clinic
06.1998 - 06.1999
Patient Care Technician - Cleveland Clinic
04.1997 - 04.1999
Phlebotomist - Cleveland Clinic
05.1994 - 05.1999
Phlebotomy - Certificate , Anatomy, Physiology, Medical Terminology
Cuyahoga Community College - GED,
Pamela Davis