Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Deffee

San Frabcisco,CA

Summary

Administrative leader offering 7 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and increase efficiency. Resourceful background providing office management and customer administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in Microsoft, Yardi Teams Outlook and Excel software. I have complete confidence in working with a focus that does get the job done but remains teachable I enjoy learning to better myself professionally. I would be honored to be part of your team.

Overview

9
9
years of professional experience

Work History

Program Assistant Domestic Violence

Saint Vincent de Paul
03.2024 - Current
  • Ensured compliance with organizational policies and procedures while administering programs.
  • Maintained detailed records of all program activities, data collection, and evaluation results.
  • Collaborated with other departments to ensure smooth delivery of services for program participants.
  • Coordinated logistics related to travel arrangements for staff members attend trainings related to their respective programs.
  • Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
  • Responsible for Invoicing for Shelter and Transitional Site
  • Assist with any transportation needs with staff or clients
  • Make sure all Building Maintenance is done and send work orders to Maintenance and Janitorial

Operations Administrative Assistant

Healthright360
San Francisco, CA
07.2022 - 02.2023
  • Answered work phones and routed correspondence to correct parties.
  • Responded to client queries and maintained strong relationships with vendors.
  • Developed materials for onboarding and team-building sessions.
  • Identified internal problems and recommended solutions to upper management.
  • Monitored inventory levels and ordered new supplies to prevent shortages.
  • Helped senior staff carry out daily facility operations, set schedules and meet customer requirements.
  • Responsible for all Vehicles Registrations to be up to date
  • Over see Drivers are following Pre/Post Inspections of vehicles
  • Monthly entries in Bar Cloud for donations
  • Customer Service with on a daily basis

Administrative Assistant

Tenderloin Neighborhood Development Corporation
San Francisco, CA
05.2018 - 02.2022
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Drafted Lease Violations

Lead Front Desk Clerk

John Stewart Co Navigation II
San Francisco, CA
04.2015 - 05.2018
  • Collaborated with team members to identify and accomplish agency objectives.
  • Assessed each resident's psychosocial needs.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to participants when face-to-face or through phone conversations.

Graveyard Security

Friendship House American Indian
San Francisco, CA
07.2017 - 11.2017
  • Guarded restricted areas to prevent unauthorized entry.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Monitored premises and recorded activity in daily reports.
  • Responded to medical emergencies before paramedic and law enforcement arrival.

Education

GED -

Santa Cruz Adult Education
Santa Cruz, CA
06-1976

Some College (No Degree) - Social Services

City College of San Francisco
San Francisco, CA

Skills

  • Multitasking
  • Reliable and trustworthy
  • Working collaboratively
  • Leadership
  • People skills
  • Work ethic
  • Active listening
  • Conflict resolution

Timeline

Program Assistant Domestic Violence

Saint Vincent de Paul
03.2024 - Current

Operations Administrative Assistant

Healthright360
07.2022 - 02.2023

Administrative Assistant

Tenderloin Neighborhood Development Corporation
05.2018 - 02.2022

Graveyard Security

Friendship House American Indian
07.2017 - 11.2017

Lead Front Desk Clerk

John Stewart Co Navigation II
04.2015 - 05.2018

GED -

Santa Cruz Adult Education

Some College (No Degree) - Social Services

City College of San Francisco
Pamela Deffee