Pamela Delgado Najera

Manage office operations and administrative tasks for funeral service provider.

Ensure high-quality customer service for both internal and external clients.

• Handle phone calls and welcome walk-in customers with professionalism.
• Address customer inquiries and process requests promptly.
• Support Sales and Services organization with administrative functions.
• Record electronic payments for pre-need and at-need sales accurately.
• Process new contracts in company database while ensuring compliance.
• Generate reports as required for various operational needs.