Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
32
32
years of professional experience
Work History
Regional Unit Director of Peri-Anesthesia
UPMC
06.2018 - Current
Assisted in development and implementation of policies, procedures, and regulations for unit operations.
Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
Coordinated nursing with other services to promote continuity of total regimen of care.
Met with nursing staff and support personnel to plan services, programs and activities.
Oversaw RNs, LPNs, nursing aides, medical clerks and support staff and performed staffing scheduling duties.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Endoscopy Nurse Manager
Findlay Surgery Center
08.2010 - 06.2018
Supervised, directed, and motivated high-quality performance from nursing staff.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Registered Nurse
Blanchard Valley Hospital
08.1994 - 08.2010
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Implemented medication and IV administration, catheter insertion, and airway management.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Organized and managed care of patients undergoing various therapies and procedures.
Registered Nurse
St. Mercy Hospital
06.1992 - 08.1994
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Managed care from admission to discharge.
Education
Master Of Science In Nursing - Nursing Administration And Leadership
Grand Canyon University
Phoenix, AZ
09.2021
Bachelor Of Science - Nursing
Kent State University
Kent, OH
05.1992
Skills
Expense Management
Process Improvement Initiatives
Policy Implementation
Corporate Social Responsibility
Staff Training
Report Preparation
Interdepartmental Coordination
Cost Control
Staff Scheduling
Performance Tracking and Evaluations
Corrective Actions
Problem Identification
Accomplishments
Collaborated with team of Surgical Services leaders in the development of weekend call program for staff. Reduced turnover by 50% and long-term cost-savings.
System and regional mentor for fellow Unit Directors
Coordinator/Developer of SSI Strike team for Surgical Services to identify opportunities
Initiated Work from Home for Pre-Op Testing staff
Developed/initiated Same Day Total Joint process by collaborating with Shadyside and Magee nurse leadership
Lowest vacancy rate in Peri-Anesthesia in the 70 units across the UPMC system.
Over 90% employee engagement from recent survey with 100% participation
2022 and 2023 recipient of the UPMC Excellence in Nursing Leadership
Developed/coordinated Robotics Day Event for local HS students