Pamela Dole

• Recognized for outstanding performance and awarded an advisor position with equity for contributions to company success.
• Provided strategic guidance and insights to inform product development, market positioning, and overall business strategy.
• Mentored and coached SDRs, offering support and guidance to enhance their professional development and performance.

• Outbound BDR connecting qualified business prospects with innovative companies looking to scale
• Consistently ranked in the top 1% of ~500 business development contractors, demonstrating exceptional performance in a highly competitive environment.

"I would rate her work ethic a 10/10, her attention to detail a 10/10, her professionalism a 10/10, and her ability to pick up new information quickly and ask for feedback a 10/10."

- Ingwon Chae, CEO Glencoco

• Temporary role as Sales Enablement & Quality Assurance Specialist, focused on optimizing sales processes and ensuring campaign effectiveness.
• Conducted comprehensive qualitative assessments of multiple campaigns on the Glencoco platform, analyzing training effectiveness, lead quality and quantity, and the objectivity of qualifying criteria, A/E responsiveness and company scripts. Provided insightful recommendations for improvement to enhance campaign performance and optimize sales outcomes.
• Facilitated SDR interviews to gather feedback on campaign experiences, leveraging insights to inform strategic decision-making and implement targeted improvements in sales enablement processes.
• Developed comprehensive training material leveraging video and written content to improve the performance of reps making calls across multiple different companies selling wholly different products into radically different ICPs.
• Collaborated with cross-functional teams to develop and implement quality assurance measures, ensuring consistency and effectiveness in sales strategies.

• Collaborate with founders, product and marketing staff to create, package and market potential Minimum Viable Products/CTV offerings in a compelling way
• Develop and implement prospect databases, email marketing campaigns and analytics, pipeline management and CRM customization
• Identify and address customer attrition/churn, successfully resolving disputes and saving crucial advertising agreements
• Provide guidance to internal customer support team to improve processes and redefine standard operating procedures
• Raise internal awareness and provide guidance regarding data privacy, advocating and championing for compliance and best business practices

• Top sales executive securing advertising sponsorship revenue for new streaming series, collaborating with internal teams to advocate for and represent the voice of the customer

• Developed and expanded security knowledge through independent study and participation in CSA research groups focused on a wide range of technologies such as Artificial Intelligence, Internet of Things, Zero Trust, Blockchain, Software Defined Perimeter, etc.
• Actively engaged CSA community educating towards CSA assets, including the Certificate of Cloud Security Knowledge (CCSK), the CSA registry STAR (Security, Trust, Assurance, and Risk) and associated assets Cloud Controls Matrix (CCM) and Consensus Assessments Initiative Questionnaire (CAIQ).
• Managed entire sales cycle from identifying and securing new clients, to providing continuous customer support
• Decreased client churn, achieving a 92% renewal rate, with over 70% of clients previously deemed at risk.
• Managed a portfolio of enterprise level customers (members) increasing sales 114% over quota
• Generated 200% increased engagement and training utilization across assigned accounts and independently generated $200,000+ in new revenue towards cloud security training (CCSK/CGC) across multiple verticals.

• Driving sales from prospect to close and client management within a high tech B2B sales process
• Proficient selling disruptive, first to market SaaS mobile analytics technology
• Consistent high performance, 150%+ over development goals throughout tenure
• Drive product demonstrations, RFP initiation and response
• Create tutorials for analytics platform, sales deliverables marketing content and email campaigns
• Ongoing and excellent client management care
• Plan, book and attend meetings at industry conventions for sales team and executive leadership
• Proficient utilization of communication and CRM tools (Salesforce, Slack, Dropbox, WebEx, etc.)