Pamela Dupriest
Kansas City,MO
Summary
Proven leader and compassionate advocate, I leveraged my expertise in mental health awareness and peer advocacy at Rediscover Mental Health to enhance client recovery and team productivity. By fostering multicultural competence and implementing effective treatment plans, I significantly improved care quality and client resilience, embodying a commitment to excellence and comprehensive support. Empathetic Peer Support Specialist with proven to build trusting relationships with clients. Caring with genuine concern for wellbeing of peers. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively.
Overview
2
2
years of professional experience
Work History
Certified Peer Support Specialist
Rediscover Mental Health
05.2023 - Current
- Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
- Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
- Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
- Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
- Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Improved the quality of care for clients by actively participating in treatment planning meetings and offering insights from a peer perspective.
- Supported clients in building resiliency through skill-building exercises emphasizing problem-solving techniques and adaptive coping strategies.
- Provided crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
- Conducted regular progress assessments, updating care plans as needed to reflect evolving client goals and circumstances.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Transported individuals to medical appointments and support meetings whenever needed.
- Supported individuals dealing with mental health and emotional issues.
- Developed treatment plans to help clients build self-confidence and resilience.
- Listened to clients' concerns and provided encouragement and support.
- Facilitated group counseling sessions to support and encourage client growth.
- Educated clients on dangers of substance abuse and prevention techniques.
Supervisor/SUD Technician
Comprehensive Mental Health Services/Burrell
04.2022 - 04.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Achieved results by working with staff to meet established targets.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Evaluated staff performance and provided coaching to address inefficiencies.
Custodian II
University Of Missouri Kansas City
06.2016 - 04.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Performed timely snow removal and ice management during winter months for safe campus access.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Education
GED -
Johnson County Community College
Overland Park, KSSkills
- Peer Advocacy
- Mental health awareness
- Substance Abuse Knowledge
- Self-Care Techniques
- Stress Reduction
- Relapse Prevention
- Multicultural Competence
- Wellness strategies
- Recovery planning
- Boundary Setting
- Mental Health Services
- Rapport Building
Timeline
Certified Peer Support Specialist
Rediscover Mental Health
05.2023 - Current
Supervisor/SUD Technician
Comprehensive Mental Health Services/Burrell
04.2022 - 04.2023
Custodian II
University Of Missouri Kansas City
06.2016 - 04.2022
GED -
Johnson County Community College
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