Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Eiler

Altoona,IA

Summary

Accomplished Human Resources Director with a proven track record at Progress, adept in HR policies implementation and fostering leadership development. Streamlined HR processes, enhancing efficiency by over 30%, and led diversity initiatives, significantly improving workplace inclusivity. Expert in employee relations, demonstrating exceptional problem-solving and interpersonal skills.

Overview

19
19
years of professional experience

Work History

Human Resources Director

Progress
10.2021 - Current
  • Processed employee claims involving performance issues and harassment.
  • Spearheaded diversity and inclusion efforts, fostering a welcoming workplace environment for all staff members.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Human Resources Manager

Knoxville Hospital And Clinics
10.2019 - 08.2021
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.

Payroll Manager/EEO Officer

SCICAP
07.2016 - 10.2019
  • Coordinated new hire and termination processes to facilitate smooth operations.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Examined complaints made by workers, conducted interviews and mediated disputes.
  • Coordinated company-wide training programs to enhance workforce skills and promote professional growth.

Bookkeeper /HR Payroll Executive

Jett Clarence, CPA
03.2014 - 04.2016
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Human Resouces/Office Manager

Tom's Trucking
09.2005 - 05.2014
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

Master of Arts - Human Resources Management

Keller Graduate of Management
Villa Park, IL
08.2021

Bachelor of Arts - Human Resources Management

Buena Vista University
Storm Lake, IA
12.2019

Skills

HR Policies Implementation

Onboarding process

Compensation and benefits

Payroll Management

Employee Relations

Human Resources Operations

Training development

Labor Relations

Grievance handling

Benefits Administration

Leadership Development

Succession Planning

Timeline

Human Resources Director

Progress
10.2021 - Current

Human Resources Manager

Knoxville Hospital And Clinics
10.2019 - 08.2021

Payroll Manager/EEO Officer

SCICAP
07.2016 - 10.2019

Bookkeeper /HR Payroll Executive

Jett Clarence, CPA
03.2014 - 04.2016

Human Resouces/Office Manager

Tom's Trucking
09.2005 - 05.2014

Master of Arts - Human Resources Management

Keller Graduate of Management

Bachelor of Arts - Human Resources Management

Buena Vista University

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Pamela Eiler