Pamela Erzah
Duluth,GA
Summary
Energetic Inventory Specialist eager to support team objectives and contribute to business success. Open and clear communicator specializing in merchandising, tagging and display set-up. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shipping/Warehouse Inventory Specialist
Hanger inc
Alpharetta, GA
09.2022 - Current
- Domestic and International Shipping, Process product orders, registering and distributing packages, Quality Assurance, Transfer of Goods, Cycle Counting, Prepare and File shipping reports, daily, Ensure orders shipped that day are processed the same day, Find/Identify Parts, Inventory, Quality control, Auditing order
- Maintained accurate records of all goods received and distributed in the warehouse.
- Maintained accurate and up-to-date inventory records.
- Monitored stock levels to ensure availability of products.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Collaborated with other departments to coordinate replenishment activities as required.
- Responded promptly to requests from customers regarding product availability.
- Participated in physical inventory counts to keep information accurate and current.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Packed, sealed or affixed postage to prepare materials for shipping.
Warehouse Associate
DHL Supply Chain/Doosan
Suwanee, GA
01.2019 - 02.2020
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Organized warehouse space by rearranging products on shelves, racks and bins according to size, weight, type and other specifications.
- Packed goods for shipment in accordance with customer instructions.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assisted in loading finished goods onto delivery vehicles as required.
- Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors.
- Resolved discrepancies between physical count results and system generated reports.
- Provided assistance with monthly physical inventories as needed.
- Adhered strictly to company policies regarding quality control measures throughout the shipping process.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
Warehouse Associate
Carter's Oshkosh
Braselton, GA
10.2018 - 01.2019
- Utilized RF scanners for picking and packing operations.
- Managed warehouse operations including receiving, stocking, picking and packing.
- Adhered to standard operating procedures for picking and packing orders.
- Organized receiving, storage, picking and packing of goods within the facility.
- Provided assistance in other departments as requested including shipping, order picking and packing.
- Assisted with training new staff members on proper warehousing techniques including picking and packing methods.
Receptionist/Secretary
Les Ateliers des Tanneurs
Bruxelles, Bruxelles
12.2015 - 06.2017
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Organized conference room reservations for meetings or events.
- Created badges for temporary personnel who entered the building on a daily basis.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Business Owner
Publi.site
Kinshasa, Kinshasa
03.2013 - 12.2015
- Developed and implemented advertising strategies to increase brand awareness.
- Created campaigns for print, digital, radio, and television advertisements.
- Analyzed market trends and research consumer preferences.
- Negotiated media deals with vendors and suppliers.
- Supervised a team of junior advertising personnel.
- Organized promotional events to drive sales growth.
- Worked closely with clients to develop effective ad copy that meets their needs.
- Provided direction on design elements such as layout, color schemes.
- Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
- Created promotional materials such as brochures, flyers and newsletters for distribution to customers.
Sales Associate
CELTEL
Kinshasa, Kinshasa
07.2011 - 10.2013
- Assisted customers in selecting a phone plan that best suited their needs.
- Verified customer's identity before activating new devices.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Provided technical support to customers with existing devices and troubleshooted issues they were having.
- Recorded customer feedback on sales performance and product satisfaction levels.
- Worked closely with team members to ensure all customer requests were fulfilled quickly and accurately.
- Collaborated with marketing team on promotional campaigns aimed at increasing sales volume.
- Attended training sessions to stay abreast of new technology trends related to cell phones and accessories.
Education
High School Diploma -
George Simenon
Kinshasa, CongoSkills
- Packaging and Labeling
- Stock control
- Barcode scanning
- Cycle counting
- Data Management
- Inventory Control
- Inventory Tracking
- Order Fulfillment
- Warehouse Organization
- Cycle Counts
- Recordkeeping
- Problem-Solving
- Calm Under Pressure
- Microsoft Office
- Data Entry
- Multitasking
- Attention to Detail
- Active Listening
- Shipping and receiving
- Inventory Counts
- Warehouse Management Systems ( ORACLE WMS)
- Max-recall data entry
Languages
- English
- Native French speaker
- Lingala
Affiliations
- cooking, golf, tennis, travel,read...
Certification
- Event and Wedding planner certificate.
- Loan officer certify
Languages
English
Professional
French
Native/ Bilingual
Publi.siteTannersDoosanlingala
Native/ Bilingual
Spanish
Elementary
Timeline
Shipping/Warehouse Inventory Specialist
Hanger inc
09.2022 - Current
Warehouse Associate
DHL Supply Chain/Doosan
01.2019 - 02.2020
Warehouse Associate
Carter's Oshkosh
10.2018 - 01.2019
Receptionist/Secretary
Les Ateliers des Tanneurs
12.2015 - 06.2017
Business Owner
Publi.site
03.2013 - 12.2015
Sales Associate
CELTEL
07.2011 - 10.2013
High School Diploma -
George Simenon
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