Pamela Escobar

• Enhanced supply chain efficiency by optimizing shipping schedules and routes.
• Streamlined inventory management for reduced waste and improved cost control.
• Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.

• Streamlined logistics processes by implementing efficient tracking and monitoring systems, resulting in reduced delivery times.
• Coordinated cross-functional teams to ensure timely deliveries and improved customer satisfaction rates.
• Provided training and mentorship to junior team members, contributing to their professional growth and development as logistics coordinators.
• Evaluated performance metrics regularly to identify areas requiring attention or improvement within the logistics department.

• Complete tasks assigned by Head of Operations of the
• Company. Assistance in Administration and Operations including : invoicing, collections, customer care, inbound & outbound communication, data entry, database management, reports creation and delivery, software management.
• Improved operational efficiency by streamlining processes and implementing new systems for better task management.
• Ensured compliance with industry regulations and company policies by conducting regular reviews of procedures and implementing necessary updates.

• Increased sales revenue by developing and maintaining strong client relationships.
• Implemented effective sales strategies for consistent growth in market share.
• Exceeded monthly sales targets through proactive prospecting and lead generation.
• Provided exceptional customer service, resulting in high levels of customer satisfaction and repeat business.

• Enhanced team productivity by streamlining communication and implementing effective project management tools.
• Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.

• Problem solved for each department to maintain timely completion of parts and meet strict deadlines.

• Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.