Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Etta

Bowie,MD

Summary

Detail-oriented Quality Assurance Tester that is skilled in learning and applying new processes. Supports in food production, implementing effective use of sanitation procedures and reducing waste by recommending improvements to production processes. Ensures the production equipment runs at peak levels through optimal monitoring and maintenance management. Runs high-volume lines alone or as part of skilled crew. Highly dedicated to supporting the team and meeting the business needs. Well-rounded multitasker with skills in time management, team oversight and food quality procedures. Ensuing food safety and equipment troubleshooting. Highly organized, proactive and possess great attention to details.

Overview

5
5
years of professional experience

Work History

Quality Assurance Tester

DREYER GRAND ICECREAM
03.2022 - 01.2024
  • Adheres to company safety policies and procedures regarding proper food safety and sanitation
  • Sets up work stations, prep tables, service counters and steam tables
  • Engages the team to adhere to the Standard Operating Procedure (SOP)
  • Inspects finished food products for quality and adherence to customer specifications
  • Monitors and adjusts production processes or equipment for quality and productivity
  • Maintains an organized work area at all times and encourages similar dedication in team members to maximize group efficiency
  • Investigates defects and deviations jointly with production
  • Participates in the review auditing and corrective training programs
  • Reviews documentation and master batch records
  • Communicates with supervision regarding Good Management Practices (GMP) issues
  • Evaluates product code according to specifications
  • Contributes to positive work environment for all staff members through active listening and effective communication
  • Observes strict food safety and sanitation rules and practices to avoid illnesses like Escherichia coli and Salmonella
  • Create logs to document testing phases and defects
  • Incorporate practices for regulatory compliance into the mainstream production process
  • Records production data for each product batch, including ingredients used, time cycles and temperatures
  • Checks malfunctioning equipment and applied troubleshooting measures to get machines back up and running.

Nursing Assistant

LORIEN HEALTH SERVICE
08.2020 - 03.2022
  • Assisted patients with personal hygiene and care such as grooming, bathing and dressing to promote healthy habits and overall wellness
  • Observed and recorded patients’ conditions, food and liquid intake and report changes to supervisor
  • Answered signal lights, bells and requests-for-service to assist patient services fulfillment
  • Assessed vitals and noted medical information to report changes to nursing staff and physicians
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment
  • Assisted patients with mobility and eradicated every form of risk fall
  • Reported environmental risks or equipment malfunctions to supervisor
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics
  • Complied with all safety and health regulations.

Nursing Assistant

Patuxent River Health And Rehabilitations Center
10.2018 - 11.2021
  • Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.

CNA

Right At Home Health Care
09.2019 - 03.2020
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

CNA

Brightstar Care
09.2018 - 12.2018
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Education

Certified Product Owner/ BUSINESS ANALYST/ SM - Information Technologies

GeansEdge Technologies
14502 Greenview Dr, Laurel, MD 20708
03.2023

Teacher Grade One Certificate CAPIEMP - Educational Study

Government Teachers Training College Mamfe
Africa Cameroon
06.2012

High School Diploma -

Government High School
06.2010

Skills

  • Microsoft Office Suite
  • Quality Assurance Testing
  • HIPAA/ OSHA
  • Good Manufacturing Practice (GMP)
  • Attention to details
  • Critical Thinking
  • Requirements Gathering
  • Test case creation
  • Problem-solving abilities
  • User acceptance testing
  • Communication and collaboration
  • Agile methodology understanding

Timeline

Quality Assurance Tester

DREYER GRAND ICECREAM
03.2022 - 01.2024

Nursing Assistant

LORIEN HEALTH SERVICE
08.2020 - 03.2022

CNA

Right At Home Health Care
09.2019 - 03.2020

Nursing Assistant

Patuxent River Health And Rehabilitations Center
10.2018 - 11.2021

CNA

Brightstar Care
09.2018 - 12.2018

Certified Product Owner/ BUSINESS ANALYST/ SM - Information Technologies

GeansEdge Technologies

Teacher Grade One Certificate CAPIEMP - Educational Study

Government Teachers Training College Mamfe

High School Diploma -

Government High School

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