Pamela Evans
Quincy,FL
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Overview
32
32
years of professional experience
Work History
Caregiver
Gloria Curry Foster
08.2023 - Current
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with client to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Unit Secretary
Encompass Health Rehabilitation Hospital
06.2018 - Current
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Provided information for patient admissions and discharges to foster timely processing.
- Executed administrative duties to facilitate unit tasks and meet team goals.
- Enhanced office productivity by handling high volume of callers per day.
- Processed lab paperwork and requests according to physicians' orders.
- Monitored inventory levels and advised management of need for replenishment.
- Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Received and routed laboratory results to correct clinical staff members.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Prepared and processed patient referrals and transfer requests.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Trained new hire's in clerical duties
- Trained new employees in phlebotomy
- PRN as a Rehabilitation Nurse Technician
- Assisted clients with ADL's and monitored chances in behaviors throughout my assigned shift
Laboratory Support Technician III
Tallahassee Memorial Regional Hospital
07.1991 - 12.2011
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
- Processed patient specimens according to priority and documented results.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Oversaw items in inventory and reordered before supplies diminished.
- Collaborated with other departments to establish cohesive laboratory operations.
- Prepared blood smears and determined levels of normalcy.
- Developed and implemented new protocols to improve accuracy of laboratory results.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Participated in lab meetings and project presentations.
- Troubleshot and resolved equipment and process issues.
- Provided support and guidance to lab staff.
- Trained new employees in clerical and phlebotomy to ensure smooth transactions between shifts
- Supervised in the outpatient lab
- Maintained supplies for both lab drawing stations
- Performed annual evaluations fro all three shifts
Phlebotomist Technician
Capital Regional Medical Center
06.1992 - 01.1995
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Used personal protective equipment correctly to protect coworkers and patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
Education
Associate of Applied Science - Nursing
ITT Technical Institute Tallahassee
Tallahassee, FL09.2013
No Degree - Phlebotomy
Lively Technical Center
Tallahassee, FL05.1991
GED -
James A Shank's High
Quincy, FL06.1983
Skills
- Documentation
- Behavioral Management
- Patient Companionship
- Meal Preparation
REFERENCES;
Elizabeth Teems 8506560480
Gloria Curry Foster 8506569556
Graige Ivey 8508799504
Timeline
Caregiver
Gloria Curry Foster
08.2023 - Current
Unit Secretary
Encompass Health Rehabilitation Hospital
06.2018 - Current
Phlebotomist Technician
Capital Regional Medical Center
06.1992 - 01.1995
Laboratory Support Technician III
Tallahassee Memorial Regional Hospital
07.1991 - 12.2011
Associate of Applied Science - Nursing
ITT Technical Institute Tallahassee
No Degree - Phlebotomy
Lively Technical Center
GED -
James A Shank's High
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