Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Pamela Figures

Pamela Figures

Manteca,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Training Coordinator

Effective Training Associates
San Jose, CA
09.2011 - 06.2022
  • MS Office 365 – Excel, Word, PowerPoint
  • Worked directly with worldwide clients to support their in-house classes and live webinars.
  • Coordinated materials, rosters, logistics and instructor support.
  • Used and developed LMS FileMakerPro.
  • Managed training calendars to inform participants of upcoming training session topics and dates.

Restaurant Owner

The Junction Bar & Grill
Livermore, CA
04.2008 - 12.2010
  • My husband and I opened a restaurant and were successful until the downturn in the economy and we chose to close.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Received and scheduled food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Pricing Coordinator

Safeway, Inc
Pleasanton, CA
09.2006 - 03.2008
  • Worked in refrigerated/frozen department and entered sale pricing for weekly ads.
  • Promoted to review of sales items in weekly ads.
  • Reviewed ads to confirm all prices were correct for each region.

Education

High School Diploma -

Del Mar High School
San Jose, CA
06.1981

Skills

  • Verbal and Written Communication
  • Program Implementation
  • Employee Coaching
  • Schedule Coordination
  • Materials Preparation
  • Business Administration
  • Decision-making
  • Microsoft Office
  • Active listening
  • Friendly, positive attitude
  • Reliable & trustworthy
  • Organizational skills

Timeline

Training Coordinator

Effective Training Associates
09.2011 - 06.2022

Restaurant Owner

The Junction Bar & Grill
04.2008 - 12.2010

Pricing Coordinator

Safeway, Inc
09.2006 - 03.2008

High School Diploma -

Del Mar High School
Pamela Figures