Hi, I’m
Pamela Fletcher-West
3333 16th Ave. S, Fargo,ND
Summary
Dedicated Patient Care Technician with experience at Sanford Health, skilled in infection control and direct patient care. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Recognized for streamlining workflows and maintaining a safe environment, ensuring optimal care delivery and comfort for patients.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
years of professional experience
1
Certification
Work History
Delta Hotels By Marriott
Laundry Attendant
07.2024 - Current
Job overview
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Examined dried clothes to identify stains, tears and issues.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated machines correctly by following machine instructions and safety regulations.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
- Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Improved laundry efficiency by implementing a streamlined sorting system for various fabric types.
LaQuinta Inn & Suits
Laundry Attendant
08.2023 - 01.2025
Job overview
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Observed and adjusted machine cycle times, achieving quality results.
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Operated machines correctly by following machine instructions and safety regulations.
- Increased linen longevity with proper handling, folding, and storage procedures.
- Ensured consistent quality control by conducting regular inspections of cleaned linens for stains, damage, or wear.
Sanford Health
Patient Care Technician
04.2017 - 07.2023
Job overview
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Answered over 23 light or bell calls per shift to respond to patient requests and needs
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Enhanced patient comfort by providing compassionate bedside care and support.
- Collected and documented patient information to aid in accurate medical record keeping.
- Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
- Facilitated patient mobility and recovery with guided exercises and ambulation support.
Education
Memorial High SchoolBeloit, WI
High School Diploma
10.1994
Skills
- ADLs Assistance
- Recording vital signs
- Measuring bodily fluids
- Multitasking
- Work prioritization
- Detail-oriented
- Time management
- Teamwork and collaboration
Certification
- CNA - Certified Nursing Assistant
- BLS - Basic Life Support
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Work-life balancePaid time offHealthcare benefitsPaid sick leave401k matchTimeline
Laundry Attendant
Delta Hotels By Marriott
07.2024 - Current
Laundry Attendant
LaQuinta Inn & Suits
08.2023 - 01.2025
Patient Care Technician
Sanford Health
04.2017 - 07.2023
Memorial High School
High School Diploma
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