Pamela Fox
North Arlington,NJ
Summary
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
21
21
years of professional experience
Work History
Receptionist
LBR Scientific, Inc.
03.2014 - Current
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Completed all tasks in compliance with company policies and procedures.
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Executed billing tasks and recorded information in company databases.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Maintained high level of customer service through friendly and polite demeanor.
Receptionist
Environmental Equipment Repair
11.2013 - 03.2014
- Organized, maintained and updated information in computer databases.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained physical and computer-based filing systems.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Maintained high level of customer service through friendly and polite demeanor.
Office Manager
Tech Compaction
01.2003 - 09.2010
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Processed payments and applied to customer balances.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
Education
High School Diploma -
North Arlington High School
North Arlington, NJ06.1997
Skills
- Prioritization
- Verbal and Written Communication
- Correspondence and Office Documents
- Mail Preparation and Sorting
- Office Supply Inventory Control
- Organization and Efficiency
- Appointment Confirmation
- Bookkeeping
- Manage Files
- Spreadsheet Tracking
- Office Administration
- Google Docs
- Data Inputting
- Accounting and Billing Software
- Microsoft Office
- Answer Telephone Calls
Timeline
Receptionist
LBR Scientific, Inc.
03.2014 - Current
Receptionist
Environmental Equipment Repair
11.2013 - 03.2014
Office Manager
Tech Compaction
01.2003 - 09.2010
High School Diploma -
North Arlington High School
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