Pamela Franklin
Warehouse Supervisor
Atlanta,GA
Summary
Resourceful Warehouse Manager with 8 years of experience directing warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews. Successful in meticulously managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations. Talented in monitoring and replenishing current inventory stock based on consumer demand and sales forecasting.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Distribution Team Leader
Walmart
Atlanta, GA
06.2020 - 09.2022
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Directed associates in daily operations and monitored to maintain high degree of productivity, safety, service and quality.
- Implemented fair and consistent practices in compliance with company policies and procedures.
- Investigated operational errors to determine cause and recommended corrective actions.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
- Collaborated with machine operators, supervisors, and management to ensure progress and time frame for orders.
Operations Supervisor
DHL
Atlanta, GA
05.2014 - 06.2020
- Directs all aspects of staff management including recruitment, training, and coaching to encourage progressive professional development and stimulate top-flight team performance.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Outsourced unnecessary services to save on labor, supplies and equipment costs and adhere to company budgets.
- Conceptualizes and implements strategic operational initiatives to propel the achievement of organizational goals, streamline operations, maximize profit margins, and realize top-rated business performances.
- Realizes consistent improvements in productivity, efficiency, and performance through effective customer relationships, problem-solving, and communication abilities.
- Achieves company goals and surpasses production expectations while maintaining quality, safety, and customer service integrity through total quality management.
- Conceptualizes strategic initiatives to propel the achievement of organizational goals, maximize profit margins, and dynamically expand market share.
Education
Certificate - Medical Assisting
Fortis College
Smyrna, GA 07.2013 - 06.2014
High School Diploma -
Pebblebrook Highschool
Austell, GA 08.2005 - 06.2009
Skills
Warehouse Logistics
Shipping and receiving
Distribution and warehousing
Cost control and tracking
Staff Management
Shipment coordination
Loading and unloading
Documentation
Safety regulations implementation
Internal loss prevention
Time Management Aptitude
Excellent Communication Skills
Problem Solving
Excellent Interpersonal Skills
Efficient Organizational Skills
Timeline
Distribution Team Leader
Walmart
06.2020 - 09.2022
Operations Supervisor
DHL
05.2014 - 06.2020
Certificate - Medical Assisting
Fortis College
07.2013 - 06.2014
High School Diploma -
Pebblebrook Highschool
08.2005 - 06.2009