Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Only nurse in a very busy pediatric office, coordinated care of patients with provider, managed all vaccine and office supplies, triaged calls from parents entering all patient documentation on their chart , obtained any required insurance approval for medications, appointment, any procedures needed,
Worked directly with several providers to facilitate patient care, rooming patients, obtaining vitals, documentation in charts, performing necessary vaccines, laboratory tests as per providers order, Managed work schedule for nurses in office. Coordinated patient scheduling with office staff.
Started as a float nurse, assisting all office nurses, filling in when they were off or ill, worked with a variety of providers form general practice to nephrology, pulmonology, then became the primary nurse to a gastroenterologosit, this included rooming patients, providing needed educational material for upcoming procedures, follow-up phone calls post procedures, coordinating care with the G.I. department in the local hospital where procedures were performed.