Pamela Gabbard
Springdale,Arkansas
Success is often achieved by those who don’t know that failure is inevitable.
Coco Chanel
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking, driven to maximize guest satisfaction with exceptional customer service. Train, discipline and motivate team members to new levels , effective leadership. Great multitasker with training in Leadership management and extensive experience in food service. Committed to enhancing customer experiences. Professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards. Accomplished multitasker with disciplined approach.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Lead Concessions Supervisor
Compass/Levy
Fayetteville , AR
02.2022 - Current
- Participated in menu planning and food production, properly handling food surpluses and cost control.
- Supervised food and beverage personnel, evaluating performance and recommending improvements.
- Coordinated concession team, food preparation and storeroom operations.
- Build and set up, clean sports venues, procuring equipment, supplies. food, staffing necessary before opening an event.
Bakery/Deli Assistant Manager
Harps Food Stores, Fayetteville Arkansas
Fayetteville , AR
05.2018 - 02.2022
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Established performance goals and empowered bakers to exceed targets.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
- Monitored inventory levels and identified opportunities for cost savings.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Managed staff schedules and maintained adequate coverage for all shifts.
Lead Chef
Grand Brook Memory Care
Fayetteville, Arkansas
05.2017 - 09.2018
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls
- Maintained high food quality standards by checking delivery contents to verify product quality and
- Created recipes and prepared advanced dishes
- Handled and stored food to eliminate illness and prevent cross- contamination
- Placed orders to restock items before supplies ran
- Collaborated with other personnel to produce and modify menus and selections
- Verified compliance in preparation of menu
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Chef
MORNINGSIDE ASSISTED LIVING
Fayetteville, AR
07.2016 - 05.2017
- Monitored line processes to maintain consistency in quality, quantity and presentation
- Created recipes and prepared advanced dishes
- Supervised and enhanced work of Number-person team producing more than Number plates per day
- Handled and stored food to eliminate illness and prevent cross- contamination
- Placed orders to restock items before supplies ran out
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders
- Prevented cross-contamination from utensils, surfaces and pans when cooking and plating meals for food allergy sufferers.
Vacation Sales Representative
BLUE GREEN CORPORATION
Las Vegas, NV
05.2012 - 05.2015
- Responded to clients' questions, issues and complaints and implemented
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel
- Increased customer satisfaction by resolving issues
- Developed and maintained courteous and effective working relationships
Vacation Specialist
Wyndham Vacation Ownership
Las Vegas, NV
09.2008 - 03.2012
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings
- Responded to clients' questions, issues, and complaints and found appropriate solutions
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignment
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Increased customer satisfaction by resolving issues
- Developed and maintained courteous and effective working relationships
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Promoted dedicated customer service and support by promptly resolving customer
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Rental Coordinator / Manager
National Equipment & Service Corporation
Las Vegas, NV
03.2001 - 08.2008
- Manage rental usage, processing check-ins and check-outs, coordinating deliveries, and/or maintaining rental schedule
- Conduct and/or coordinate rental solicitation, working with sales team to follow-up with rental leads
- Maintain rental inventory, tracking and inspecting rental equipment, materials, property, and/or products to ensure readiness
- Establish and prepare rental contracts and documentation, generating quotes, inspection reports, and billings
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Purchasing Manager
JD Construction Inc
Green Valley Ranch , NV
03.1996 - 09.2000
- Implemented policies to reduce cost and eliminate waste.
- Facilitated resolution of vendor disputes and discrepancies.
- Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.
- Generated reports on purchasing activities to support management decisions.
- Established and maintained accurate records of purchases, pricing and payment terms.
- Reviewed and approved purchase orders and invoices for accuracy and completeness.
- Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
- Cultivated strong relationships with vendors to maintain and improve levels of customer service.
Education
Court Stenography
02.1990
Skills
- Operational Efficiency
- Production Preparation
- Compliance Requirements
- Station Preparation
- Sanitary Regulation
- Maintain Food Safety
- Equipment Checks
- Maintaining Safety Practices
- Merchandise Stocking and Replenishing
- POS Terminal Operation
- Liquor Law Compliance
- Project leadership
- Leading production crews
- Operations leadership
Certification
Food Safety Manager
- Food Safety, National Registry of Food Safety Professionals - 2019-2024
- Forklift Operator - 2023-2026
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Concessions Supervisor - Compass/Levy
02.2022 - Current
Bakery/Deli Assistant Manager - Harps Food Stores, Fayetteville Arkansas
05.2018 - 02.2022
Lead Chef - Grand Brook Memory Care
05.2017 - 09.2018
Chef - MORNINGSIDE ASSISTED LIVING
07.2016 - 05.2017
Vacation Sales Representative - BLUE GREEN CORPORATION
05.2012 - 05.2015
Vacation Specialist - Wyndham Vacation Ownership
09.2008 - 03.2012
Rental Coordinator / Manager - National Equipment & Service Corporation
03.2001 - 08.2008
Purchasing Manager - JD Construction Inc
03.1996 - 09.2000
Humphreys Law College - , Court Stenography
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