Pamela Gavurnik
Mt Holly,NC
Summary
Commercial Lending Specialist supporting loan officers, borrowers, and closing partners across the commercial lending process. Manages post-approval due diligence, financial collection, and exception resolution for 10+ closing packages per month to keep files ready for funding. Familiar with commercial loan closings and the documentation control needed to move transactions to completion.
Overview
30
30
years of professional experience
Work History
Business Banking Lending Assistant
Truliant Federal Credit Union
09.2018 - 09.2021
- Managed 10 loan exception files weekly during post-approval review, tracking outstanding items and routing follow-up requests.
- Provided day-to-day support to the Commercial Lending Team across loan documentation, file coordination, and administrative follow-up.
- Collected financial statements from clients and partners, maintaining organized records for underwriting and due-diligence review.
- Coordinated professionally with clients, attorneys, title companies, and internal departments to move commercial lending files forward.
Commercial Support Specialist
HomeTrust Bank
07.2018 - 09.2018
- Supported 10 commercial lending tasks weekly across the team during peak processing periods.
- Provided day-to-day support to the Commercial Lending Team, coordinating requests and follow-up across members.
- Onboarded new employees and delivered additional training to existing staff during process and system changes.
- Communicated professionally with customers, employees, and partner departments to keep work moving smoothly.
- Coordinated support for the Business Banking, New Nautilus, and Treasury Sales & Services rollouts.
Commercial Banking Associate
Hometrust Bank
08.2014 - 07.2018
- Supported commercial loan closings by gathering financial statements, reviewing documentation, and preparing files for final approval.
- Coordinated daily with clients, attorneys, title companies, and bank partners to keep complex loans moving forward.
- Maintained professional communication with customers and internal teams while handling assigned commercial banking tasks.
Commercial Loan Officer Assistant
Bank of Commerce
12.2013 - 08.2014
- Supported commercial relationship managers by coordinating loan approvals, closing steps, and client communication.
- Reviewed loan documentation and managed due diligence to keep complex commercial loans moving toward closing.
- Coordinated with clients, attorneys, title companies, and internal teams to resolve issues and maintain deal momentum.
- Cleared loan exceptions, tracked outstanding items, and maintained accurate records across assigned commercial loan files.
- Handled customer and employee interactions professionally while supporting daily commercial lending operations.
Admin Specialist to the Marketing Executive
Community One Bank
05.2012 - 06.2013
- Partnered with graphic designers on refreshed bank visuals, including the color palette and logo direction for the new brand look.
- Coordinated launch events for the rebranding initiative, aligning logistics, materials, and day-of support across stakeholders.
- Handled a range of administrative requests from the Marketing Executive, maintaining steady support across priorities and deadlines.
- Maintained professional communication with customers, employees, vendors, and partner departments to support smooth coordination.
- Supported internal marketing projects by organizing materials, tracking details, and keeping assigned work moving forward.
AVP, LOA Manager/Commercial Lending Dept.
Bank of Granite
05.2004 - 05.2012
- Supervised five Commercial Loan Officer Assistants and guided daily workload priorities across the department.
- Reviewed loan closing packages for accuracy and resolved documentation issues before closing.
- Supported smooth, timely loan closings by coordinating follow-up tasks with internal teams and partners.
- Handled assigned commercial lending tasks with flexibility and consistent attention to departmental needs.
- Interacted professionally with customers, employees, and partner departments to keep communication clear and productive.
Branch Manager
First Commerce Bank
12.1997 - 05.2004
- Supervised 5 employees, coordinating daily coverage and supporting consistent branch operations.
- Managed daily branch operations, balancing teller activity, account service, and workflow priorities.
- Conducted audits to review account accuracy and support branch compliance standards.
- Maintained professional relationships with customers, employees, and partner departments to support service quality.
Customer Service Specialist
BB&T
05.1994 - 12.1997
- Opened new customer accounts and completed routine onboarding documentation with accuracy and attention to detail.
- Processed IRA year-end distributions and supported related customer requests within established deadlines.
- Assisted customers with questions and concerns while maintaining a professional, solution-focused service approach.
- Collaborated professionally with employees and partner departments to complete assigned daily tasks.
Teller Supervisor, Vault Teller/ATM Teller
United Carolina Bank
02.1992 - 05.1994
- Supervised six tellers, providing day-to-day guidance and coverage across the branch window.
- Reconciled vault transactions and cash balances to keep branch records accurate and aligned.
- Completed teller audits and resolved discrepancies promptly to maintain compliance and operational accuracy.
Education
High School Diploma -
Karamasel High School (UAFF) AFB
Karamasel, Turkey 06-1983
Skills
Commercial loan processing
Loan documentation review
Due diligence coordination
Closing package preparation
UCC filing
Loan servicing
Financial statement collection
Exception clearing
SBA loan support
Collateral file management
Collateral tracking
Commercial lending operations
Client and attorney coordination
Wire procedures
Treasury services support
Commercial loan booking
Loan exception tracking
Wire transfer processing
Interests
Habitat for Humanity, Smart Start, Community Garden
Timeline
Business Banking Lending Assistant
Truliant Federal Credit Union
09.2018 - 09.2021
Commercial Support Specialist
HomeTrust Bank
07.2018 - 09.2018
Commercial Banking Associate
Hometrust Bank
08.2014 - 07.2018
Commercial Loan Officer Assistant
Bank of Commerce
12.2013 - 08.2014
Admin Specialist to the Marketing Executive
Community One Bank
05.2012 - 06.2013
AVP, LOA Manager/Commercial Lending Dept.
Bank of Granite
05.2004 - 05.2012
Branch Manager
First Commerce Bank
12.1997 - 05.2004
Customer Service Specialist
BB&T
05.1994 - 12.1997
Teller Supervisor, Vault Teller/ATM Teller
United Carolina Bank
02.1992 - 05.1994
High School Diploma -
Karamasel High School (UAFF) AFB