Epic, Outlook, Microsoft office and Microsoft Edge , Avaya , and Zoom
Dynamic professional with a proven track record at Highmark Blue Cross Blue Shield, excelling in customer satisfaction and team productivity enhancement. Skilled in report creation and demonstrating a high-energy attitude, I have significantly contributed to improving client relationships and operational efficiencies. Recognized for exceptional service delivery and adept at fostering positive experiences.
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.
Diligent Customer service skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Successful Customer service Advocate with 8 years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Epic, Outlook, Microsoft office and Microsoft Edge , Avaya , and Zoom