Pamela D. Giles
Sunset Beach,NC
Summary
Hands on Human Resources Professional with 25 years of comprehensive human resources experience in areas of recruiting and staffing, employee relations, benefits administration, compensation, employment law, on-boarding, payroll, performance management, policy administration, workers comp, safety, supervision & training.
Overview
21
21
years of professional experience
Work History
Director of Human Resources
Tonti Properties
Dallas, TX
03.2022 - Current
- Responsible for Human Resources functions for a property management organization with up to 180 employees
- Manage recruiter and HR Generalist while performing duties related to policy review and implementation, employee relations, handbook review and update, compensation analysis and update of salary ranges
- Designed a new hire orientation and welcome for new employees
- Implemented a time and attendance, benefits, performance review modules in Paycom
- Updated job descriptions
- Update Employee Handbook
- Created career path plan
- Automated multiple processes
- Worked with benefits broker to reduce benefits costs by over $380K while building a better benefits package.
Director of Human Resources
Cyber Defense Labs
Dallas, TX
03.2020 - 03.2022
- Manage Human Resources functions while also performing as an HR Generalist
- Areas of responsibility includes recruiting, benefits administration, conducting new hire orientation, policy review and implementation, workers compensation, employee relations, provide support for managers in coaching employees
- Designed and implemented Performance Management program
- Draft and complete review of job descriptions for all positions
- Updated Employee Handbook and Policy Manual
- Created onboarding and offboarding processes including online onboarding and exit surveys
- Implemented Employee of the Month recognition award
- Created an Employee Resource Center on SharePoint for employees to get information on benefits, training, payroll, performance management, expense reporting.
Director of Human Resources
Mountain Empire Community College
Big Stone Gap, VA
01.2008 - 03.2020
- Manage Human Resources functions for up to 450 full time and part time employees while supervising an HR Analyst, an HR Assistant, and a receptionist
- Also serve as an HR Generalist with direct responsibilities for: recruiting, new hire orientation, benefits administration, employee relations, performance management, budgets and employee recognition
- Recruit and hire talent from entry level to Vice President
- Formulate and administer comp analyses that guarantee equitable pay rates
- Oversee payroll administration, training, worker's comp claims, incentives, awards, and a multitude of HR initiatives
- Selected to be a key player on the Human Resources Strategic Transformation Team (HRST)
- Designed, implemented, and serve as an instrumental member of the Diversity and Inclusion Committee
- Developed and conducted training for managers to ensure full knowledge of all procedures and policies
- Created new hire orientation program to maintain 100% coverage of all updated policies and benefits.
Director of Human Resources
Parsons Corporation
Richardson, TX
05.2004 - 12.2007
- As a member of the senior management team, lead the Human Resources and Contractor Resource Deployment functions for up to 900 employees in multiple states throughout the United States
- Efficiently handled recruiting, employee relations, training, budgets, payroll administration, benefits administration including retirement benefits, leave administration, recordkeeping and developed and implemented policies and procedures
- Established third-party professional relationships to support staffing needs with colleges | Universities | Military branches | Search Firms
- Successfully coordinated with an IT professional to develop an online Resource Deployment system to automate the resource requests from multiple contractors
- Guided and assisted hiring managers in identifying and developing staffing strategies that supported initiatives and goals for recruitment of both exempt and non-exempt positions
- Successfully designed, implemented and administered:
- Employee Referral program to secure qualified candidates
- Internship program to secure additional support and potential employees
- Employee Service Award program
- Performance Management Processes for engineering staff
- Matrix to guide managers on increases based on performance and years of service
- Implemented management training, which ensured consistency throughout the division giving managers the tools needed to enhance productivity
- Designed a new hire orientation program and welcome kits for new employees
- Worked with a brokerage firm to negotiate and implement an improved benefits plan, including medical, dental, short- and long-term disability, life insurance and addition of an EAP, resulting in a 17% decrease in premiums for both employee and employer.
Education
MBA - Human Resource Management Specialization
North Central University
Feb 2016
BBA - Human Resources Management
American Intercontinental University
June 2005
Skills
- Strategic Advisement
- Compensation
- Benefits Administration
- Change Management
- Process Improvements
- Employee Relations
- Policy & Procedure Creation
- Organizational Development
- Federal and state compliance laws
- Onboarding & Trainings
- Performance Management
- Employee Engagement
- Internal Support
- Payroll Administration
- Management
Affiliations
Society for Human Resource Management (SHRM)
Southwest Region SHRM District Director 2016- 2020
Southwest Virginia SHRM Chapter President 2014 – 2015
Member 1990 – present
Timeline
Director of Human Resources
Tonti Properties
03.2022 - Current
Director of Human Resources
Cyber Defense Labs
03.2020 - 03.2022
Director of Human Resources
Mountain Empire Community College
01.2008 - 03.2020
Director of Human Resources
Parsons Corporation
05.2004 - 12.2007
MBA - Human Resource Management Specialization
North Central University
BBA - Human Resources Management
American Intercontinental University
Similar Profiles
Jacqueline ZavalaJacqueline Zavala
Community Manager at Tonti Properties’s- The Highland’s of Valley RanchCommunity Manager at Tonti Properties’s- The Highland’s of Valley Ranch
CEDRIC N. FIERCECEDRIC N. FIERCE
Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.Independent Contractor/Associate Sales Consultant at FSN Properties, LLC. & SMMF Properties, LLC.
Jenna UtleyJenna Utley
Real Estate Consultant at Coastal Properties Group|Forbes Global PropertiesReal Estate Consultant at Coastal Properties Group|Forbes Global Properties
Rodlyn McCrayRodlyn McCray
Lead Member Service Representative at United States Senate Federal Credit UnionLead Member Service Representative at United States Senate Federal Credit Union
Kimberly PendletonKimberly Pendleton
Region Vice President, School Engagement at American Heart AssociationRegion Vice President, School Engagement at American Heart Association