Pamela Giles
Hyrum,UT
Summary
Achieved operational excellence by implementing effective management and problem-solving strategies.,Improved team productivity and performance through targeted solutions.,Safeguarded confidential data to maintain compliance with established protocols.
Overview
2025
2025
years of professional experience
Work History
Administrate Assistant
Uinta Academy
Wellsville, UT
- Handled multifaceted clerical tasks as the assistant to the Executive Director, Program Director, Therapists, etc.
- Coordinate events, explorations (average of 25 large events per year) that contributed to consistent enrollment and referrals.
- Manage the office in the supervisor's absence while providing courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondence while maintaining confidences.
- Coordinated travel arrangements and accommodations for staff members, ensuring cost-effective solutions.
- Managed front desk operations: efficiently handling phone calls, emails, and in-person inquiries with a professional and friendly demeanor.
- 5+ years
Office Manager
Christensen Construction
Logan, UT
- Handled fast paced office as management with clerical tasks, assistant to the Owners, maintained database, all accounts payable and receivable.
- Full charge processing of all accounts receivable and payable.
- Managed billing and reconciliation processes for all accounts receivable and payable.
- Establish customer credit lines and set up credit accounts with vendors.
- Track all employee reports, set up new employees, and payroll.
- General Office Manager - oversee other clerical employees.
- Reduced A/R aging from an average of 90+ days to 45 days in less than 7 months.
- Established new credit criteria for new accounts, significantly reducing bad debt.
- 8+ years
Property Manager
AMC Property Management
Logan, UT
- Handle multifaceted tasks - (e.g., Accounts payable/Receivable, records management, financial transactions, setting up vendors, all office workings, etc.) Oversee property while leasing all units. Was a trusted Manager known for positive attitude, flexibility and high-quality work.
- 2+ years
AR/Credit Manager
Jack's Tire & Oil Corp.
Logan, UT
04.2018 - 01.2025
- Managed accounts receivable process, including invoicing, payment tracking, and collections.
- Collaborate with sales teams to resolve customer disputes and timely collection of outstanding accounts.
- Point of contact for all customers and internal departments regarding inquiries or discrepancies.
- Closely monitored customer account balances to prevent over-credit situations or excessive credit limits.
- Prepared monthly reports summarizing the status of outstanding invoices, collections efforts, cash flow projections and weekly aged trial balance.
Education
Graduate - Secretarial Area
Clearfield High School
Clearfield, UT05-1978
Skills
- QuickBooks
- General Ledger Account
- Bookkeeping
- Executive Support (10 years)
- Accounts Payable
- Accounts Receivable
- Balance Sheet Reconciliation
- Aged Trial Balance
- Excel (10 years)
- Payroll
- Bank Reconciliation
- Answer all calls promptly/Follow up if needed
- Office Management
- “Can Do” attitude
- ADaM Program (specialty tire software)
- Customer service
- Office management
- Customer relations
- Billing
- Scheduling and calendar management
- Administrative support
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Scheduling
- Scheduling coordination
- Employee supervision
- Conflict management
- Staff hiring
- Administrative oversight
- Financial accounting
Timeline
AR/Credit Manager
Jack's Tire & Oil Corp.
04.2018 - 01.2025
Administrate Assistant
Uinta Academy
Graduate - Secretarial Area
Clearfield High School
Office Manager
Christensen Construction
Property Manager
AMC Property Management