Pamela Gocka

Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Hard worker experienced in problem-solving, service and time management. Aiming to leverage my abilities to successfully fill the [Remote Customer Service role at your company. Tech-savvy Lead Assistant with experience in supporting special initiatives involving B2B technology enhancement, development of bids and proposals and project coordination. Strong written and verbal communication and interpersonal skills. Easily adapt to changing priorities with focus and diligence. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.