Pamela Gonce
CROSS HILL,SC
Summary
Skilled in employee scheduling and waste reduction, fostering a high-performance team dedicated to exceptional service and operational efficiency.
Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Experienced hospitality professional prepared for restaurant ownership. Demonstrated ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in staff management, customer service excellence, and operational efficiency. Reliable and focused on achieving high standards and exceptional guest experiences.
Overview
22
22
years of professional experience
Work History
Restaurant Owner
PJ Sportz Corner
11.2024 - 09.2025
- Managed daily operations, ensuring high-quality service and customer satisfaction.
- Developed and implemented efficient staff scheduling to optimize workflow.
- Oversaw inventory management and coordinated supply chain logistics.
- Trained new employees on restaurant policies, procedures, and safety protocols.
- Fostered positive relationships with local vendors to ensure quality supplies and services.
- Supervised daily activities of restaurant and 9 employees.
Scaler
International Paper, Silverstreet
06.2003 - 11.2024
- Operated scales to ensure efficient scaling processes.
- Collaborated with team members to maintain quality standards
- Assisted in implementing safety protocols and procedures.
- Monitored inventory levels for optimal chip yield and efficiency.
- Adapted quickly to changing workflows and production demands.
- Inspected logs to ascertain characteristics or defects such as barbed wire, oversized, and small tops.
- Operated Chip lab quality for moisture and chip size.
- Put in PO's for payment and processed any checks received.
Education
High School Diploma -
Lenoir City High School
Lenoir City, TN06.1986
Skills
- Menu development
- Staff supervision
- Business planning
- Customer engagement
- Staff leadership
- Employee scheduling
- Delivery scheduling
- Staff hiring
- Waste reduction
- Building maintenance
- Labor cost controls
- Portion control
- Revenue generation
- Promotional planning
Timeline
Restaurant Owner
PJ Sportz Corner
11.2024 - 09.2025
Scaler
International Paper, Silverstreet
06.2003 - 11.2024
High School Diploma -
Lenoir City High School