Open To Work
Pamela Goodhew
Walmart
Winchester,IN
Work Preference
Desired Job Title
Team LeaderDriver School For The AmishCashierWarehouse Picker
Location Preference
On-Site
Location:
Winchester, IN
Open to relocation:
Yes
Important To Me
Work-life balanceHealthcare benefitsPaid time off
19
years of professional experience
Results-driven professional with extensive experience in team supervision and process improvement. Known for fostering a collaborative work environment, effectively delegating tasks, and enhancing customer service standards, leading to increased satisfaction and operational success.
Work History
Team Leader
4 Years 4 Months- Led team to achieve operational goals by optimizing workflow and enhancing productivity.
- Implemented process improvements that increased efficiency in daily operations.
- Trained and mentored new employees, fostering a collaborative team environment.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
- Monitored performance metrics, providing feedback to enhance employee effectiveness.
- Enhanced customer service standards through staff engagement and performance coaching.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Enhanced team productivity by implementing efficient task delegation and regular performance evaluations.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Driver School For The Amish
2 Years 8 Months- Ensured timely and safe transportation of goods within the community.
- Assisted in route planning to optimize delivery efficiency and reduce delays.
- Communicated effectively with team members to coordinate schedules and deliveries.
- Developed strong relationships with community members, fostering trust and reliability in service delivery.
- Followed all relevant traffic laws and safety regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Drove safely in various weather and road conditions to avoid accidents.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Cashier
1 Year 10 Months- Processed customer transactions accurately and efficiently to enhance service speed.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction levels.
- Assisted in training new cashiers on point-of-sale systems and customer service protocols.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Implemented cash handling procedures to minimize discrepancies and enhance accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Warehouse Picker
5 Years 7 Months- Operated material handling equipment to efficiently retrieve and organize products for order fulfillment.
- Collaborated with team members to streamline picking processes, enhancing overall productivity.
- Conducted quality checks on incoming inventory to ensure compliance with company standards.
- Maintained accurate inventory records through regular cycle counts and adjustments in system database.
- Implemented best practices for packaging and labeling, reducing errors in outgoing shipments.
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Streamlined order processing with the effective use of barcode scanners and warehouse management software.
- Maintained clean and safe work environment.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
No Degree
No Degree - Business Administration And Management
GED
Skills
Team supervision
Staff training
Task Delegation
Coaching
Teamwork and collaboration
Problem-solving
Complex problem-solving
Analytical thinking
Attention to detail
Work planning
Reliability
Team motivation
Documentation
Timeline
Team Leader
Walmart
04.2022 - CurrentRead More
Driver School For The Amish
Amish Community
08.2019 - 04.2022Read More
Cashier
Marathon Gas Station
10.2017 - 08.2019Read More
Warehouse Picker
Beauty Systems Group
02.2008 - 09.2013Read More
Walmart Team Lead Academy
No Degree
Read More
Sinclair Community College
No Degree from Business Administration And Management
Read More
Winchester Community High School
GED
Read More
Employee of The Month
I have worked my way up promoting at Walmart. I started as a cashier moving to customer service. I then stepped in as a Team lead , and managed the front end. Resulting in receiving employee of the month, and was rewarded a plaque for this achievement. This helped me to promote into management as a team leader.