Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Pamela Gould-Alley

Carmel,ME

Summary

Proven Advanced Technologist II with a strong track record at Jackson Laboratory, recognized for managing complex projects with over 90% accuracy in technical tasks. Demonstrates exceptional problem-solving abilities and effective time management skills while leading teams to meet stringent quality standards. Committed to excellence and detail-oriented in all aspects of work, with aspirations for continued professional growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Advanced Technologist II

Jackson Laboratory
Bar Harbor, ME
03.2021 - Current
  • Ensured successful results by managing various JR# projects.
  • Conducted genotyping to support project objectives.
  • Managed projects involving the breeding and weaning of pups to meet specific quantity and sex requirements.
  • Achieved pseudo selection with over 90% accuracy.
  • Achieved over 90% accuracy in plug checking.
  • Oversee the completion of tasks by team members, ensuring adherence to quality standards.
  • Trained team members on SPF-specific tasks, ensuring compliance with policy standards.
  • Maintained 30625 colony to ensure accurate pup numbers for pseudo selection.
  • Maintained FS colonies to ensure optimal functioning and compliance with industry standards.
  • Maintained rigorous cleaning standards to ensure zero contamination in swab tests.
  • Managed inventory and coordinated the ordering of necessary supplies.
  • Demonstrate comprehensive knowledge of various strains of mice.

Medical Coordinator

Sweetser
Bangor, ME
08.2017 - 03.2021
  • Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
  • Advised patients on medication management, dietary restrictions and lifestyle modifications.
  • Coordinated with other healthcare professionals such as nurses and doctors to ensure quality care for patients.
  • Monitored inventory levels of medical supplies to ensure adequate stock is available at all times.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Planned and implemented programs for health care and medical facilities for patients.
  • Provided support services such as transportation arrangements or equipment rentals when needed.
  • Maintained records management system to process personnel information and produce reports.
  • Educated families about post-treatment plans following discharge from hospitalization.
  • Communicated with patients with compassion while keeping medical information private.
  • Managed inventory of medical supplies and equipment.
  • Created detailed progress notes for each patient visit to document changes in condition or treatments provided.
  • Managed incoming calls from patients regarding their medical needs or concerns.
  • Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
  • Conducted routine check-ups with patients, monitored vital signs and administered medications as prescribed by physicians.
  • Ensured that all necessary paperwork was completed for insurance claims and reimbursements.
  • Assessed patient complaints or symptoms to determine appropriate course of action.

Education

High School Diploma -

Edward Little High School
Auburn, Maine
06-2003

Skills

  • Complaint resolution
  • Order fulfillment
  • Documentation
  • Call center operations
  • Creative problem solving
  • Data entry
  • Time management
  • Account updating
  • Microsoft office
  • Detail-oriented

Certification

  • Genetics 1 & 2
  • Technical team work and leadership

References

References available upon request.

Timeline

Advanced Technologist II

Jackson Laboratory
03.2021 - Current

Medical Coordinator

Sweetser
08.2017 - 03.2021

High School Diploma -

Edward Little High School

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Pamela Gould-Alley