Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Core Competencies
Previous Experience
Timeline
Generic

Pamela Grant

Anchorage,AK

Summary

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Talented at applying wide knowledge of policies and procedures for compliance.

Overview

14
14
years of professional experience

Work History

HR Assistant

OBI Seafoods
01.2018 - 03.2024

Kodiak | OBI Seafoods – Production facility candidates to OBI Seafoods’ by screening candidate applications, scheduling interviews, presenting employment information to groups, conducting interviews, offering jobs to approved candidates, checking references, following up with applicants and providing a high level of customer service. Work with the Plant Manager, to understand the hiring needs for the assigned production facility. Frequent and persistent follow up with candidates and employees to ensure that all pertinent questions are answered. Working in a high-volume recruitment environment. Ability to work independently with minimal supervision, while maintaining close contact with Supervisor.
In Season Operations: Direct interface with HR Director of Operations and Plant Manager on issues related to employee relations including employee morale, policy enforcement, disciplinary issues, employee training needs, and travel. Escalate reports of serious HR matters to Corporate HR including claims of harassment, discrimination, retaliation, supervisory misconduct, and concerted activity.Ensure that the facility is in full compliance with all local, State, Federal laws, and OBI Seafoods’ policies regarding Human Resources matters. Ensure workplace compliance posters are appropriately displayed. Provide guidance and support for all personnel matters including orientation, coaching, discipline, termination and seasonal lay-off. Conduct prompt and thorough investigations as directed regarding employee issues and concerns and document statements and findings in a timely manner.
Act as a liaison between the facility and Corporate HR and, ensuring an efficient flow of information through the Crew Manifest. Coordinate with Corporate HR and Benefit Specialist regarding enrollment, benefit changes, etc. Oversee maintenance of confidential personnel, medical and employee investigation records. Able to work well with multiple demands for 12 or more hours a day, 7 days a week, during peak time. Post Season Wrap up: Manage the employee exit process including facilitating performance review process and collecting exit questionnaires at the end of the season and prior to employee transfer as appropriate. Develop and implement strategy for improving employee retention. Collect and analyzing exit survey. Miscellaneous post season electronic filing, auditing, and general resolution of any open items.

Purser

Signature Seafoods, Inc.
04.2017 - 09.2017
  • Responsible for overseeing and processing of ship’s documentation, custom declarations
  • Prepared passenger and crew lists for appropriate governmental authorities
  • Prepared and oversaw all aspects of hourly crew payroll and timekeeping.

Multi-Media Advertising Sales Consultant

Sound Publishing/The Record/Whidbey Newstimes
08.2016 - 05.2017
  • Responsible for selling advertising in a variety of communication mediums including newspaper, periodicals, magazines, online publications and digital screen
  • Responsible for reaching monthly sales goals by approaching potential customers to make sales, work to reach target markets and deliver sales reports to management
  • Worked to develop, implement and manage marketing campaigns to promote a company and its product and/or services via brand awareness via media outlets.

Property Management

Down to the Last Detailz (Self Employed)
11.2015 - 08.2016
  • Managed the day to day maintenance of property
  • Served as contact for guest inquiries/issues during stay
  • Used VRBO booking service to manage calendar, inquiries, bookings, guest communication and administrative tasks
  • Present for guest arrival and walk thru at departure
  • Regular interior/exterior cleanings
  • Regular exterior maintenance: lawn care, pest service, window washing
  • Hiring of subcontractor/repair as needed
  • Responsible for purchase and inventory of house supplies.

Mortgage Loan Originator

PNC Mortgage
01.2011 - 01.2015

Contract Loan Originator

Whidbey Island Bank
01.2010 - 01.2011

Education

Diploma -

Langley High School

Graduated/Obtained Washington State All Lines Insurance Producer License -

Slater All Lines Insurance School
01.2012

Skills

  • Provides excellent customer service as the first point of contact for callers and in-person visitors to the HR department
  • Provides information via telephone, email, and in-person about job opportunities, application status, company facilities, and work environment to active and potential applicants
  • Supports the recruitment process, including scheduling interviews, collecting feedback from interview loops, and managing communications between the hiring team and candidates
  • Assists with filing, record management, data integrity, and other HR and HRIS administrative duties Prepares, organizes, and indexes files to be scanned into an online data storage system
  • Participates in contract signing days by assisting employees with questions, providing directions when needed, onboarding, making copies, etc
  • Supports onboarding of seasonal and nonseasonal activities

Leadership Experience

  • Past Treasurer and Board Member South Whidbey High School Booster Club
  • Island County Fair Coordinator/Volunteer
  • Past leader of Island County Girl Scouts Service Unit #151

Communication Core Competencies

  • Customer Focus
  • Integrity & Trust
  • Getting Results (“Can Do” spirit)
  • Creative, innovative and collaborative.

Previous Experience

  • PNC Mortgage, 2011, 2015, Mortgage Loan Originator
  • Whidbey Island Bank, 2010, 2011, Contract Loan Originator

Timeline

HR Assistant

OBI Seafoods
01.2018 - 03.2024

Purser

Signature Seafoods, Inc.
04.2017 - 09.2017

Multi-Media Advertising Sales Consultant

Sound Publishing/The Record/Whidbey Newstimes
08.2016 - 05.2017

Property Management

Down to the Last Detailz (Self Employed)
11.2015 - 08.2016

Mortgage Loan Originator

PNC Mortgage
01.2011 - 01.2015

Contract Loan Originator

Whidbey Island Bank
01.2010 - 01.2011

Diploma -

Langley High School

Graduated/Obtained Washington State All Lines Insurance Producer License -

Slater All Lines Insurance School
Pamela Grant