Pamela Green

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

• Delivered packages to customer doorsteps and business offices.
• Completed on-time deliveries by choosing best and most efficient routes.
• Improved customer satisfaction by ensuring timely and accurate deliveries of products.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.

Responsible for managing the cameras for various specialty clinics

Able to establish strong work relationships with various specialty physicians from the University of Texas Medical Branch

Able to provide referral forms and work electronic cardiology and tymphatic machines via telemedicine equipment.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
• Followed up with patients to reschedule missed appointments.
• Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
• Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.