Pamela Guzman
Wichita,KS
Summary
Skilled HR generalist with comprehensive background in managing diverse HR functions. Proven ability to enhance employee relations and drive organizational success through strategic HR planning. Known for fostering teamwork and adapting to dynamic workplace needs with strong communication and problem-solving skills. Dedicated 12 years to the same company. Passionate to keep learning and evolving.
Overview
12
12
years of professional experience
Work History
HR Generalist
Larksfield Place Retirement Communities
04.2022 - 10.2024
- Facilitated smooth onboarding processes for new hires, including background checks and drug screenings, leading to faster integration into the workplace culture.
- Formed part of committee that developed, implemented, and presented at new orientation program for new employees. Received great feedback through employee surveys.
- Collaborated with department heads to identify staffing needs and strategize recruitment efforts.
- Prepared detailed reports on key HR metrics for senior leadership''s review, facilitating informed decision-making related to human resources operations strategy adjustments.
- Key project manager for multiple HRIS system transitions, implementing automated onboarding process and benefit administration reducing manual administrative tasks
- Maintained accurate HRIS records by updating employee information, processing employee status changes and keeping information accurate
- Experience with processing Payroll and HRIS systems such as MatrixCare, Paylocity, Smartlinx, and Paycom.
- Served as a trusted advisor to employees at all levels of the organization regarding HR-related inquiries, providing guidance on policies, procedures, benefits, and conflict resolution.
- Coordinated employee recognition programs such as Milestone awards at 5, 10, 15, 20 + years to boost morale and foster a positive work environment.
- Assisted with planning and coordination of benefit open enrollment.
- Assisted with Work comp, FMLA, and unemployment processes.
- Ensured compliance with federal, state, and local labor laws through regular audits.
Front Desk Receptionist
Larksfield Place Retirement Communities
06.2017 - 04.2022
- Greeted and welcomed guests, providing a positive first impression of the company
- Managed a high volume of incoming calls, directing them to the appropriate departments or individuals
- Provided administrative support to various departments as needed, including data entry and filing
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Dining Room Server
Larksfield Place Retirement Communities
05.2012 - 06.2017
- Provided exceptional fine dining service to residents and their guests, ensuring a memorable and enjoyable experience
- Maintained a clean and organized work area
- Managed multiple tables simultaneously during peak hours while maintaining attention to detail in order accuracy
Education
Associate degree - Applied Science
Butler County Community College
Wichita, KS12.2017
Skills
- Bilingual- English and Spanish
- HR policies and procedures
- Onboarding and orientation
- Benefits administration
- Payroll administration
- HRIS management
- Diversity and inclusion
- Employee engagement
Timeline
HR Generalist
Larksfield Place Retirement Communities
04.2022 - 10.2024
Front Desk Receptionist
Larksfield Place Retirement Communities
06.2017 - 04.2022
Dining Room Server
Larksfield Place Retirement Communities
05.2012 - 06.2017
Associate degree - Applied Science
Butler County Community College
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