Pamela Hall

• Open Dental, Microsoft Office
• Excellent time management skills and ability to prioritize work
• Very strong verbal communication skills and is front and center with the patients and families daily
• Attention to detail and ability to problem solve
• Strong leadership skills, with the ability to keep a pleasant and upbeat office environment
• Dental assistant Experience
• Credentialing new associate dentists
• Manages staff of 22, employee scheduling
• Training new staff
• Hiring/Terminating
• Coordinates with General Anesthesiologist appointment scheduling and obtaining patient intake included medical clearance
• Submit claims to insurance, follows up with Outstanding claims
• Billing inquiries from patients
• Collecting Co-Pays-Inputting Patient payments
• Human resources, Approving or denying vacation time
• Handling office Billing, bank deposits
• Keeping schedule full
• Payroll, Enrolling employees for medical and dental insurance, 401 (K)

• Open Dental, Microsoft office
• Training, developing, and managing staff to meet performance standards
• Recording daily statistics and compile weekly and monthly financial reports
• Managing employee scheduling and conducting staff meetings
• Completing administrative functions including bank deposits, daily and monthly financial goals
• Providing strong leadership, communication and motivation skills as well as supervising others
• Implementing procedures and policies for smooth operations and staffing
• Overseeing collections and accounts receivable
• Creating an environment where staff can work as a team
• Resolving patient issues in accordance with company policies and procedures
• Responding efficiently to patient and doctor needs and inquiries
• Monitoring and maintaining office budget
• Overseeing patient satisfaction and ensuring outstanding customer service
• Addressing any shortfalls and implementing improvement

• Dentrix, Microsoft office
• Greet patients
• Set up and breakdown operatory, 4 Handed dentistry, Sterilize instruments, order clinical supplies, front desk
• Assists with composites, crown preps, extractions, implants, impressions, lab work, Cerec Scanning
• Digital X-Rays, CBCT

• Eaglesoft
• Four-Handed dentistry
• Digital X-Rays, Assist with Composites, Amalgam, Crown-Build up, Impressions, Pouring up models
• Sterilizing and set up rooms for various treatments
• Front desk

Easy Dental

• Four-Handed Dentistry, Digital X-Rays.
• Assisted with composites, Amalgam, Crown-Build-up, taking impressions, pouring up models, Bleaching trays.
• Sterilizing and set up each room for various treatments.
• Ordered all clinical supplies.
• Front Desk: Insurance verification, answering phones, scheduling appoints, presenting treatment plans. collecting co-payments, entering payments.

• Four-Handed dentistry
• Sterilized and set up each room for various treatments
• Composite Restoration, Crown Build-Up, Cementing Crown, Taking Impressions, Making Bleaching trays, Bone Grafting, Crown Lengthening, Surgical Extractions, Implants, Charting