Pamela Pierce
Poquoson,VA
Summary
Talented and sophisticated Human Resources Manager driven to address policy implementation and change management with creative and innovative approach. Strong understanding of evolving industry and market demands.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Human Resources Manager
The LaRS Group
Williamsburg, VA
02.2020 - Current
- Managed communication regarding employee orientation and open enrollment for benefits.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Process weekly transfer of payroll and all certified payrolls while maintaining legal compliance.
- Compile payroll data such as garnishments, vacation time, benefit deductions.
- Performs benefits administration, including claims resolution, approval of invoices for payment, distribution of annual employee notices as required and assisting with benefits reporting requirements.
- Develops and maintains affirmative action; Veteran and other EEO programs.
- Ensures compliance with all federal, state and local employment laws.
- Soliciting information from company legal services and other professional services for compliance issues or questions.
- Provide information and suggestions to owners about such issues to enable appropriate business decisions.
- Responsible for employee related events and meetings.
- Worked on accident and workers' compensation claims/benefits.
- Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to owners.
- Decreased workers' compensation claims by working closely with employees to promote safety.
Senior Accountant/Human Resources Coordinator
WTKR
Norfolk, VA
02.2008 - 11.2019
- Performed biweekly payroll and updated employee records.
- Managed communication regarding employee orientation and open enrollment for benefits.
- Created job descriptions to attract targeted talent pool.
- Worked on accident and workers' compensation claims/benefits.
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
- Performed daily accounting functions like tracking expenses, readying deposits and preparing payments
- Explained human resources policies and procedures to employees.
- Answered employee questions during entrance and exit interview processes.
- Managed and prepared journal entries and reconciliations to support monthly general ledger closing activities.
- Monitored legal compliance through human resource oversight.
- Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
- Aided senior leadership during executive decision-making processes that required corrective actions and improvements.
HR/Payroll Coordinator
Kings Creek Plantation
Williamsburg, VA
10.1999 - 02.2008
- Managed communication regarding employee orientation and open enrollment for benefits.
- Received, filed and processed paperwork and documents for on-boarding employees.
- Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.
- Ran the bi-weekly payroll process for over 175 employees.
- Conducted telephone and onsite exit interviews for all employees.
- Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments
- Conducted background checks and verified references.
- Explained human resources policies and procedures to employees.
Education
BBA - Business Management And Human Resource Management, Business Management And Human Resource Management
Post University
12.2024
Skills
- Employee relations
- Recruitment and hiring
- Human resources operations
- HRIS software
- Workers' compensation
- Employee benefits management
- Employee engagement
- Compliance
- Training development
Certification
LaRS
- Certificate in Human Resource Management, Post University, Malcolm Baldrige School of Business - 2016
Timeline
Human Resources Manager
The LaRS Group
02.2020 - Current
Senior Accountant/Human Resources Coordinator
WTKR
02.2008 - 11.2019
HR/Payroll Coordinator
Kings Creek Plantation
10.1999 - 02.2008
BBA - Business Management And Human Resource Management, Business Management And Human Resource Management
Post University
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