Pamela Harms

• Business Owner of Blue Angel Healing
• Certified and Many Healing Modalities
• Enhanced patient well-being by providing personalized healing sessions tailored to individual needs.
• Facilitated stress reduction techniques for clients facing chronic pain or anxiety issues, resulting in improved quality of life over time.
• Coordinated referrals to other healthcare providers when necessary for comprehensive care management of complex cases.
• Monitored and recorded patients' progress to determine success of treatments.
• Treated Patients using a combination of my healing modalities that resonated for that client.
• I have energetically scanned and treated clients all over the world.
• Being a Medicinal Intuitive, allows me to connect with clients instantaneously.
• Implemented creative marketing strategies to attract new clientele while maintaining positive relationships with existing clients.
• Educated clients on the benefits of alternative healing methods, empowering them to make informed decisions about their health and wellbeing.
• I've managed up to 20 calls a day.

• Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
• Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
• Developed strong relationships with clients through regular communication and excellent customer service.
• Since 2020, I have read well over 6000 readings. Followed up with a 5.0 rating. Which is the highest rating you can receive.
• My ratings are followed up with around 900 reviews.
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• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives
• Managed up to 500 employees at once.
• Managed two gaming pits at once, with 16 tables, 5 supervisors, and 20 dealers per Pit.
• 40 Work evaluations per gaming cycle.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Checked and verified photo identification prior to granting facility access.

• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
• Supervised five dealers per shift.
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• Organized and controlled blackjack tournaments monthly.
• Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
• Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
• Maintained customer loyalty to casino with expert and immediate handling of complaints.

•. Kept track of daily Kronos for my assigned employees. Approved vacations,

•. There was an appeal process with disciplinary/terminations. I had to follow the appeal process,•. Ran meetings for my scheduled employees. Informed them of casino updates and addressed any concerns or questions they may have.

• Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
• Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
• Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.

• Organized and controlled blackjack tournaments every month.
• Checked on staff regularly and adjusted workflows, assignments and schedules to stay ahead of expected demand.
• Addressed customer behavior or complaints head-on to maintain smooth and professional operations.
• Maintained customer loyalty to casino with expert and immediate handling of complaints.

• Maintained fast, smooth game pace by efficiently handling , chips, money and cards.
• Collected bets from game losers and paid out winnings to game winners, keeping each hand running smooth fast pace.
• Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.