Pamela Harris
Irving,TX
Summary
Dedicated Social Worker offering years of services including but not limited to counseling and crisis intervention. Offering comprehensive background in social services , as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Strong written and communication skills and the ability to work with all level of staff.
Overview
32
32
years of professional experience
Work History
Job Coach
Goodwill
Saint Louis, MO
07.2019 - 09.2019
- Part-time Summer Employment
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Kept detailed records of individual histories, scores and documents.
- Worked with job seekers to determine job targets based on skills and personality.
Behavioral Job Coach
Goodwill
Saint Louis, MO
07.2018 - 09.2018
- Summer Employment
- Worked with special needs client some with autism Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Assisted clients in building successful job search strategies.
- Worked with job seekers to determine job targets based on skills and personality.
- Kept detailed records of individual histories, scores and documents.
- Established and oversaw clear guidelines about procedures and success metrics.
- Mentored junior staff on compliance, procedural and performance strategies.
Children's Social Worker III
Los Angeles County Department Of Children And Family Service
Los Angeles, CA
04.2003 - 04.2014
- Identified, documented and made referrals to resources available within community.
- Liaised with agencies and courts to provide safe, stable and nurturing homes for children.
- Interviewed clients and assessed social and emotional needs to determine nature and degree of services needed.
- Developed case plans and maintained confidential client files consistent with program, state and federal guidelines.
- Conducted and documented in-home visits with children.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Developed case plans and maintained confidential client files consistent with program, state and federal guidelines
- Identified, documented and made referrals to resources available within community
- Conducted and documented in-home visits with children
- Interviewed clients and assessed social and emotional needs to determine nature and degree of services needed
- Liaised with agencies and courts to provide safe, stable and nurturing homes for children
Administrative Secretary
Department Of Children's Services
Los Angeles, CA
12.1992 - 04.2003
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents responsible for unit timesheets working with Human Resources and payroll
- Responded to inquiries from callers seeking information.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Sorted, opened and routed incoming correspondence responsible for high volume of incoming calls
- and deliveries to help upper level staff respond quickly to various regional offices and customer requirements.
- Produced highly accurate internal and external letters and memoranda.
- Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
- Provided clerical support to company employees by copying, faxing and filing documents.
Intermediate Typist Clerk
Department Of Social Services
Long Beach, CA
11.1982 - 11.1992
- Reviewed documents from professional staff Corrected grammar, spelling and syntax mistakes in records.
- Accepted dictated notes and produced professional documents with outlined information.
- Edited drafts created from social workers Dictaphones speech recognition software.
- Attended training associated with role to improve skills and boost speed.
- Provided diverse clerical support to inner office personnel.
- Completed data entry of upper level staff time sheets field itinerary each day.
- Organized and maintained precise confidential personnel files.
Education
No Degree - Graduate School of Education And Psychology(GSEP)
Pepperdine University
West Los Angeles CABachelor of Science - Human Behavior
University of Phoenix
1515 W. 190th Street, Gardena CA06.2003
Skills
- Behavior mirroring
- Client needs assessment
- Community Resources
- Teamwork and Collaboration
- Active Listening
- Problem-Solving
- Written Communication
- Decision Making
- Cultural Awareness
- Microsoft Office Suite
- Multitasking Abilities
- Training and Development
- Family services
Timeline
Job Coach
Goodwill
07.2019 - 09.2019
Behavioral Job Coach
Goodwill
07.2018 - 09.2018
Children's Social Worker III
Los Angeles County Department Of Children And Family Service
04.2003 - 04.2014
Administrative Secretary
Department Of Children's Services
12.1992 - 04.2003
Intermediate Typist Clerk
Department Of Social Services
11.1982 - 11.1992
No Degree - Graduate School of Education And Psychology(GSEP)
Pepperdine University
Bachelor of Science - Human Behavior
University of Phoenix
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