Pamela Harris
Fredericksburg,VA
Summary
Highly skilled Management Program Analyst with robust experience in strategic planning, business process improvement and project management. Strengths include problem-solving, data analysis and cross-functional collaboration. Previous work has resulted in improved efficiency and effectiveness of programs, demonstrating strong ability to drive innovation and change within organizations.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Management & Program Analyst
Federal Bureau of Investigation (FBI)
Quantico , VA
2012.08 - Current
- Event Coordination: Orchestrate meetings, conferences, and educational presentations for the National Domestic Communication Assistance Center (NDCAC) and the Law Enforcement Technical Forum (LETF)
- Manage all aspects, including accommodations, transportation, catering, and speaker fees, while adhering to budget estimates
- Negotiate venue contracts and liaised with venue representatives
- Logistics Management: Facilitate smooth event logistics, such as acquiring Event Authorization Numbers (EANs) for attendees, disseminating travel information, arranging lodging, and handling administrative tasks like supply procurement and badge/tent card creation
- Assist in the resolution of unique and complex information access issues and personally reviews the most sensitive actions
- Assist in the formulation of plans, policy and procedures relative to the operations of the National Domestic Communications Assistance Center
- Financial Oversight: I am the COR over the Verizon Contract
- Review and ensured accuracy of contractor invoices for major telecom providers (Cox, Verizon Wireless, T-Mobile, Sprint, and AT&T)
- Responsible for invoice payments within the Invoice Processing Platform (ipp.gov), and create requisitions for telecom services and IT equipment purchases
- Review work of subordinates and accepts, amends, or rejects their work
- Emergency Notification System: Maintain up-to-date information in the Dialogic Emergency Notification System (DENS) for NDCAC employees, enhancing response rates to DENS notifications
- Travel Support: Offer travel guidance to NDCAC Program Managers and contractors, including creating Event Authorization Numbers (EANs) and coordinating with the government’s travel agency
- Inventory Management: Oversee the day-to-day activities of a Property management team
- Assist with the compiling of statistics and feeder reports, conducts orientation and training for subordinate personnel
- Maintain accurate records of government-owned assets and equipment, including acquisition, tracking, and disposal
- Ensure compliance with government regulations and agency policies
- Track and manage government assets, including vehicles, IT equipment, office supplies, and other resources
- Conduct regular audits to verify asset status and location
- Coordinate the disposal or transfer of surplus or obsolete equipment in accordance with government guidelines
- Assign work based on priorities, selective consideration of difficulty and the requirements of assignments and the capabilities of employees
Management Analyst III
CGI Federal
Quantico , VA
2008.08 - 2012.08
- Stakeholder Liaison: Collaborated with diverse personnel levels within law enforcement and telecommunications providers, facilitating effective communication and information exchange
- Special Projects: Received assignments from Unit Chief and SSA to collect and analyze data from automated and manual sources, creating reports and spreadsheets to support decision-making processes
- Filing Systems Management: Maintained and updated filing systems for efficient data storage and retrieval, ensuring optimal organization
- Communication and Progress Updates: Kept colleagues informed about project progress, issues, and changes in plans, schedules, or activities
- Adapted work activities in response to shifting priorities
- Technology Awareness Forum (TAF) Coordination: Managed the Technology Awareness Forum, bringing industry experts to discuss emerging technology implications for the Operational Technology Division (OTD)
- Coordinated all aspects of TAF events, including scheduling, facility management, AV setup, financial management, marketing materials design, security clearances, and executive management coordination
- Task Scheduling: Established work schedules and target completion dates for assignments and projects
- Executive Engagement: Collaborated with executive management to ensure event scheduling and drafted and distributed formal invitations
Administrative and Support Services Consultant
Keane Federal Systems
McLean , VA
2005.09 - 2008.05
- Monitoring FBI academy and affiliated grounds via Communication Center Monitors
- Perform access control function which included logging in opening/closings of SCIFs, disarming alarms to allow personnel access to certain facilities
- Operate the entry gates, dispatched mobile units (i.e
- FBI police, Fire department, Ambulance)
- Keeps detailed logs on alarm incidents and secure Engineering facility keys
Document Review Specialist
KEIPearson
Arlington , VA
1998.08 - 2005.09
- Received and established control of Army records at the ADF by conducting a document level review evaluation for Top Secret, Restricted Data, Formally Restricted Data, Secret, and Confidential documents
- Review and approve for the Department of the Army (DA) the declassification of Army records and information.Created a folder database for each folder in a given box, which included the proper title of the folder, page count and highest classification of the documents therein
- Made appropriate entries in the customized SCANDATA database for each folder using PC keyboard and Barcode reader/scanner equipment
- Maintain physical and intellectual safeguard for classified material
- Provided input for process improvement and review documents relevant to the Declassification Solution
- Validated archival records with database listings
Document Management Technician
CACI Inc.
Arlington , VA
1995.05 - 1997.08
- Prepared labels for files and Tribunal documents
- Maintain core/transaction/Tribunal collections
- Maintain Winstar container ED log, and prepared/deliver Tribunal documents & materials for review
- Produced blow backs utilizing the Oracle application
- Identified potentially privileged or classified documents according to specified criteria
- Prepared materials for delivery to Trial Staff, including tabbing, stamping, binding and assembly
- Maintained document tracking logs and case file libraries including hardcopy and microfilm filing systems
- Performed photocopying and document retrieval tasks using photocopier and reader/scanner
- Organized copies of documents from case files as required for multiple sets of trial exhibits, deposition exhibits or other purposes
- Typed subpoenas, processed receipts and assembled claims packages for deposition witnesses
Education
Bachelor of Arts - Business Administration
Strayer University
Fredericksburg, VAAssociate Degree - Business Administration
Colorado Tech University
Colorado Springs, COSkills
- Microsoft Office Products
- Operating Systems (Windows, macOS, iOS, Android)
- Asset Management System (AMS)
- United Financial Management System (UFMS)
- Financial Reporting Application (FRA)
- Event Request System (ERS)
- Enterprise Process Automated System (EPAS)
- Travel Request initiation & Payment (TRIP)
- Human Resources Systems (HRS)
Certification
- Initial Declassification Procedures Training, 01/1998, Department of Energy
- Certificate in Historical Records Restricted Data Reviewer Course, 1998, Department of Energy
Security Clearance
TS
Timeline
Management & Program Analyst
Federal Bureau of Investigation (FBI)
2012.08 - Current
Management Analyst III
CGI Federal
2008.08 - 2012.08
Administrative and Support Services Consultant
Keane Federal Systems
2005.09 - 2008.05
Document Review Specialist
KEIPearson
1998.08 - 2005.09
Document Management Technician
CACI Inc.
1995.05 - 1997.08
Bachelor of Arts - Business Administration
Strayer University
Associate Degree - Business Administration
Colorado Tech University
- Initial Declassification Procedures Training, 01/1998, Department of Energy
- Certificate in Historical Records Restricted Data Reviewer Course, 1998, Department of Energy
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