Pamela Hatch
Hollister,Missouri
Summary
Well-qualified Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Outgoing in management with 40 years of experience in Hospitality. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Organized simultaneous office functions and direct administrative personnel to meet needs of industry professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity
Overview
31
31
years of professional experience
Work History
Realtor Sales Associate
Integrity First Realty
01.2019 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations
Coordinator With Clients/Receptionist
Christian Action Ministries
08.2022 - 02.2023
- Monitored front areas so that questions could be promptly addressed.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Sales Floor Manager
Tractor Supply Company
02.2011 - 02.2020
- Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
- Assisted customers with numerous selections through carefully curated questions.
- Trained and supported sales force with closing deals.
- Supervised tasks, personnel and clients for TSC company with high sales numbers.
Manager
Ye Old English Inn
01.2008 - 11.2019
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members
- Controlled costs to keep business operating within budget and increase profits
Manager
Boxcar Willie Hotel
10.2008 - 12.2010
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Owner/ Manager
Angels Hacienda
01.1999 - 03.2006
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Owner/Operator
Redbud Inn
04.1992 - 02.2006
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
Education
No Degree - Business
Long Beach City College
Long Beach, CA1969
High School Diploma -
Woodrow Wilson High School
Long Beach, CA06.1965
Cosmetology And Estetitian - Cosmetology Education
Marinello School of Cosmetology
Long Beach, CA05.1965
Timeline
Coordinator With Clients/Receptionist
Christian Action Ministries
08.2022 - 02.2023
Realtor Sales Associate
Integrity First Realty
01.2019 - Current
Sales Floor Manager
Tractor Supply Company
02.2011 - 02.2020
Manager
Boxcar Willie Hotel
10.2008 - 12.2010
Manager
Ye Old English Inn
01.2008 - 11.2019
Owner/ Manager
Angels Hacienda
01.1999 - 03.2006
Owner/Operator
Redbud Inn
04.1992 - 02.2006
No Degree - Business
Long Beach City College
High School Diploma -
Woodrow Wilson High School
Cosmetology And Estetitian - Cosmetology Education
Marinello School of Cosmetology
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