Pamela Hatton
Waldorf,MD
Summary
Highly self-motivated and efficient leader. I am computer literate with the working knowledge of Microsoft Excel, and Microsoft Word. Flexible and versatile- able to maintain a sense of humor under pressure. Excellent team building skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Community Engagement Ambassador
Southwest Business Improvement District
03.2021 - 08.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Assisted team with operational policies and procedures to drive services.
- Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.
Office Clerk I
Bowie State University
07.2018 - 02.2021
- Office Clerk I is the intermediate level of work performing clerical duties which are clear-cut and typically found in office settings, such as filing, photocopying, scanning, posting data, scheduling CNSMN Beacon, stamping and sorting mail and other material and directing telephone calls and intake with visitors
- The main purpose of this job is to greet the public in a professional, courteous, and welcoming manner
- The incumbent will respond to public inquiries, offering direction and assistance in accessing internal and external program services
- This person will direct, sign-in visitors and clients to the appropriate individual or location
- This position is designed to assist with the Department Chair and the Administrative Assistant II
- I have taken on the responsibility of putting Requisitions into the system when faculty needs lab equipment and other instruments for the classrooms
- I was in charge of setting up the copier for new faculty/staff providing them with their own copier code, I also reset the copier and their counts monthly
- I was the office carrier across campus when important documents had to go out
Medical Records Clerk
American International Orthopedic
10.2015 - 01.2018
- Supervised and maintain medical records in proper order in accordance with established procedures; Sort and file paperwork in patients charts
- Prepare and submit medical records request according to HIPPA Regulations for Consumers, Physicians, Attorneys, and Insurance Companies
- Operates Copier, Fax, and Scanner
- Copy and mail Social Security request, Prepare, file, and organize patients charts according to scheduled appointments
- Also organized and ran the front desk position when needed
- Ran errands for the Office picking up supplies and records from other office locations
Medical Records File Clerk
Green Door
03.2009 - 09.2015
- Answer multi-phone lines, maintain the smooth flow of communication between patients, providers, nurses and other clinical staff
- Organize patients charts according to scheduled appointments, Retrieve clients charts and re-files at the end of the day in the proper sequence
- Operates copy and fax machines
- Copy and mail Social Security Scans
- Prepare and submit records request according to HIPPA regulations for consumers, physicians, attorneys, and insurance companies
- Sort and file paperwork in patients charts, may perform other job duties as required
- Filed treatment plans, progress notes, assessments, clinical notes, consents and hospital documents on a daily basis
Medical Records Assistant
Mary's Center
05.2012 - 04.2013
- Process patients admission and discharge documents
- Set-up patients charts in the physicians office for their scheduled appointments as well retrieve them at the end of the day session
- Scanned files into our electronic system for about 1600 patients on a weekly basis, Upload Social Security scans
- File treatment plans, progress notes, consents, assessments, clinical notes, and hospital documents on a daily basis
- Utilize PC to enter and retrieve patients data
- Review records for completeness, accuracy, and compliance with regulations
- Provides exceptional support to the medical staff
- Performs duties as a receptionist, record keeper, and other clerical roles related to patient care
Education
High School Diploma -
Anacostia Senior High
Washington, DC01.1989
Skills
- Multi-Task Management
- Customer Service
- Client Relations
- Computer Literate
- General Office Skills
- Scheduling
- Front Office Operations
- Problem Solving
- Answering High Volume Phone Calls
- Customer Engagement
Certification
- Infection Prevention Expert
- Victory Innovations Co.
- 2021 March
Timeline
Community Engagement Ambassador
Southwest Business Improvement District
03.2021 - 08.2024
Office Clerk I
Bowie State University
07.2018 - 02.2021
Medical Records Clerk
American International Orthopedic
10.2015 - 01.2018
Medical Records Assistant
Mary's Center
05.2012 - 04.2013
Medical Records File Clerk
Green Door
03.2009 - 09.2015
- Infection Prevention Expert
- Victory Innovations Co.
- 2021 March
High School Diploma -
Anacostia Senior High
Similar Profiles
Sean WebsterSean Webster
Manager - Level Up Downtown Initiative at Downtown Boston Business Improvement DistrictManager - Level Up Downtown Initiative at Downtown Boston Business Improvement District
Cole SchneiderCole Schneider
Summer Maintenance Worker at Business Improvement DistrictSummer Maintenance Worker at Business Improvement District
Sean LyonsSean Lyons
Marketing and Event Planning Intern at Seaside Heights Business Improvement DistrictMarketing and Event Planning Intern at Seaside Heights Business Improvement District