Pamela Haynes

Competent, compassionate, and empathetic Customer Protection Resolution with years of experience in the Banking Consulting industry. An accomplished delegator for responsibilities spanning credit card, attention to detail, professionalism, and prioritization. Works well under pressure with a persistent, determined, and goal-oriented outlook. Focused on embracing new career opportunities whereby background and education are conducive to achieving goals and excelling with respect to the customer experience. Results-driven, dedicated professional having over three decades of experience in customer service. Experienced solution specialist in the financial industry. Extensive credit-related experience ranging from structuring complex transactions to underwriting policies. Excel at hedging transactions and derivatives. Dedicated to providing high-quality customer service and communicating with customers in a way customers can understand. I'm a strong communicator, and able to describe complex terms in easy-to-understand ways and listen to the needs of clients to better understand the financial assistance needed. Time management assist keeping on track of projects, and allows to help customers create a reasonable budgeting schedule.