Pamela Henry
Lehigh Acres,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Project Coordinator III
UL Verification Services
Bentonville, AR
05.2012 - Current
- Produced thorough, accurate and timely reports of project activities.
- Used spreadsheet to pull items from different Walmarts to mail out to be tested.
- Communicated with Project Coordinators I and II in a timely manner on the status of each project using Teams and email.
Medical Transcriptionist
Self-employeed
Lehigh Acres, FL
09.1997 - Current
- Transcribed medical dictation from physicians, including patient histories, physical examinations and discharge summaries.
- Reviewed transcribed documents for accuracy and completeness in accordance with established procedures.
- Utilized multiple computer applications to complete work assignments accurately and efficiently.
- Conducted quality control checks on completed reports and corrected errors as needed.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Responded promptly to customer inquiries related to medical records and documentation issues.
- Monitored incoming dictations for timely completion of assigned tasks.
- Created templates for frequently dictated reports in order to streamline workflow processes.
- Produced high-quality transcripts while meeting tight deadlines set by supervisors or clients.
- Demonstrated extremely fast and accurate typing abilities.
- Demonstrated strong knowledge of medical terminology and anatomy.
- Made corrections when needed to grammar, spelling and syntax.
- Efficient in transcription software and equipment to work from home.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Maintained high accuracy rate on daily production of completed reviews.
- Identified errors in reports which could compromise patient care.
- Reviewed diagnostic and procedural terminology for accuracy.
- Transcribed dictation for variety of medical reports.
- Reviewed and edited transcribed reports or dictated material for spelling, grammar and proper medical terminology.
- Returned dictated reports for physician's review, signature and corrections and inclusion in patients' medical records.
Paraprofessional
Lee County School District
Fort Myers, FL
09.1997 - 06.2000
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supervised small groups of students during instruction time.
- Helped implement behavior management strategies for individual students.
- Assisted in the implementation of educational programs for special needs children.
- Instructed students using a variety of teaching methods such as lectures, discussions, audio-visual presentations.
Education
Associate of Science - Medical Transcriptionist
Southwest Florida Business College
Fort Myers, FL03-1997
Skills
- Conflict Resolution
- Compliance Enforcement
- Team Leadership
Affiliations
- Board Member for Lehigh Acres Church of the Nazarene for four out of five years.
- Board Secretary for Lehigh Acres Church of the Nazarene for two years.
Accomplishments
- Deans List at Southwest Florida Business College
References
References available upon request.
Timeline
Project Coordinator III
UL Verification Services
05.2012 - Current
Medical Transcriptionist
Self-employeed
09.1997 - Current
Paraprofessional
Lee County School District
09.1997 - 06.2000
Associate of Science - Medical Transcriptionist
Southwest Florida Business College
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