Pamela Henry
Wortham,TX
Summary
Results-oriented Community Disease Specialist with expertise in project management and data analysis. Coordinated health programs and developed training materials to enhance community wellness initiatives. Led program initiatives and collaborated with stakeholders to improve service outreach and client satisfaction. Proven ability to manage multiple tasks, develop strategic plans, and execute operational goals effectively.
Overview
22
22
years of professional experience
Work History
Community Disease Specialist
Texas Department State Health Service
Centerville, Texas
08.2020 - Current
- Analyzed community health data to identify service needs.
- Coordinated health program initiatives across multiple departments.
- Collaborated with stakeholders to enhance program outreach efforts.
- Facilitated workshops to promote wellness and preventive care.
- Developed training materials for public health education sessions.
- Researched best practices in public health strategies and policies.
- Supported grant applications for funding health programs and services.
- Coordinated with other departments to ensure efficient workflow processes.
- Generated reports to track performance metrics of team members.
- Set specific goals for projects to measure progress and evaluate end results.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained positive working relationship with fellow staff and management.
- Assessed customer needs through direct interaction to ensure satisfaction.
- Assisted in developing strategies to increase customer satisfaction levels.
- Provided technical support for customers in resolving complex issues.
- Developed and implemented specialized procedures for customer service operations.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Reviewed documents for accuracy prior to submission or publication.
- Performed quality assurance testing on newly developed software applications.
- Analyzed customer needs and recommended appropriate products or services.
Worker
Texas Health and Human Services
Mexia, Texas
07.2018 - 07.2020
- Collaborated with multidisciplinary teams to address client needs comprehensively.
- Managed case files and maintained accurate client records consistently.
- Conducted intake assessments to determine eligibility for various programs.
- Assisted clients with accessing health and social services effectively.
Jailer
Limestone County Sheriff's Office
Groesbeck, Texas
06.2017 - 05.2018
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks and monitored surveillance systems.
- Managed inmate intake and processing procedures efficiently.
- Assisted in crisis intervention and conflict resolution among inmates.
Secretary
Texas Department Of Criminal Justice
Teague, Texas
05.2016 - 03.2017
- Managed daily office operations for Texas Department of Criminal Justice.
- Prepared and organized documents for legal and administrative processes.
- Maintained filing systems for confidential records and correspondence.
- Assisted in drafting reports and memos for internal communication.
- Utilized office software to support data entry and record-keeping tasks.
- Collaborated with team members to streamline administrative workflows.
- Maintained filing systems for confidential documents.
- Responded to incoming phone calls to address customer inquiries., responded to inquiries and transferred calls as needed.
Direct Support Professional 2
Mexia State School
Mexia, Texas
04.2004 - 05.2016
- Implemented individualized care plans tailored to specific needs and preferences.
- Delivered personal care and support to individuals with intellectual disabilities
- Assisted individuals in daily living activities, promoting independence and dignity.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Communicated effectively with families and team members regarding client progress.
- Collaborated with interdisciplinary teams to enhance client services and support.
- Documented client behavior and incidents accurately in daily logs.
- Maintained a safe and clean environment for clients at the state school.
- Attended training sessions to stay updated on best practices in direct support care.
Education
High School Diploma -
Wortham
Wortham Tx05-2002
Associate of Applied Science -
Navarro College
Corsicana, TX08-2026
Skills
- Community health initiatives
- Public health outreach
- Project management
- Program development
- Data analysis
- Public health research
- Health communication strategy
- Workshop facilitation
- Health program support
- Quality assessment
- Emergency response
- Workflow automation
- Analytical thinking
- Goal setting
- Program efficiency improvement
- Documentation management
- Coaching and mentoring
- Time management
- Team leadership
- Crisis management
- Teamwork
- Problem-solving
- Crisis management
- Conflict resolution
- Reliability
- Self motivation
- Effective communication
- Business ethics
- Self motivation
Timeline
Community Disease Specialist
Texas Department State Health Service
08.2020 - Current
Worker
Texas Health and Human Services
07.2018 - 07.2020
Jailer
Limestone County Sheriff's Office
06.2017 - 05.2018
Secretary
Texas Department Of Criminal Justice
05.2016 - 03.2017
Direct Support Professional 2
Mexia State School
04.2004 - 05.2016
High School Diploma -
Wortham
Associate of Applied Science -
Navarro College