Pamela Herrera
Brick,NJ
Summary
Highly motivated and dedicated Wheeled vehicle mechanic with 1+ years of proven experience with an established career as a Diesel Mechanic in the new Jersey Army National Guard. Possess a comprehensive background in mechanic work, retain management, administrative management, office administration, and organization training and development. Experience in major repairs on heavy-duty mobile equipment, combat, tactical and automotive vehicles.
Knowledgeable Receptionist with solid background in managing front desk operations, handling inquiries, and ensuring smooth administrative processes. Successfully implemented visitor tracking system, enhancing overall office efficiency. Demonstrated strong communication and multitasking skills while maintaining welcoming environment.
Experienced with administering emergency medical care in combat settings. Utilizes advanced medical techniques to stabilize and treat patients under pressure. Track record of effective coordination and teamwork in high-stress environments.
Overview
5
5
years of professional experience
Work History
Wheeled Vehicle Mechanic
New Jersey Army National Guard
02.2023 - Current
- Troubleshooting
- Performing maintenance and major repairs on heavy-duty mobile equipment, combat, tactical and automotive vehicles.
- Utilizing embedded diagnostics in equipment and a wide variety of original equipment manufacturer system analyzers in order to determine the exact nature or extent of repair.
- Remove and disassemble engines and major assemblies, sub-assemblies, components, and fuel, hydraulic, and oil pressure systems.
- Make the appropriate repairs, overhaul, or modifications in accordance with the proper repair specifications and procedures.
- Conduct readiness and repair inspections on vehicles and associated equipment supported by the activity.
Retail Manager
Express
Ocean County Mall, NJ
03.2022 - 03.2023
- Lead team of 6+ sales associates to drive sales and strengthen brand loyalty
- Analyzed sales data, including profit and loss statements, to compose a store budget that cuts cost by 22%
- Developed a product processing system that expedited merchandising by an average of 3 days.
- Plan and implemented all seasonal floor sets to ensure they meet company standards and deadlines.
- Coordinated schedules and training programs for the store’s 20+ staff.
- Protected stores assets and merchandise by adhering to company operation standards.
Receptionist/Clerk
Ascension Medical Center
Hollywood, FL
07.2021 - 02.2022
- Operated and maintained reception equipment, including phones, scanners, fax machines, printers, and copiers.
- Processed and verified new patient data within 6-8 minutes, decreasing patient wait time by 9%
- Implemented a digital filing systems to organize files reducing old information and repeat records by 32%
- Trained new hires in verifying insurance information to complete billing paperwork, increasing productivity by 27%
- Completed billing invoices, insurance forms, patient paperwork, and prescription authorizations and refills.
- Protected stores assets and merchandise by adhering to company operation standards.
- Organized and r-stocked inventory to ensure readiness, increasing productivity.
- Scheduled 30+ appointments each shift and updated patient paperwork billing information, office calendars.
- Answered calls and emails regarding appointments and clinic hours and returned messages within 24 hours.
Education
High School Degree -
Brick Township High School
01.2021
Skills
- First aid
- Tactical combat casualty care
- Vital signs
- Basic trauma life support
- Casualty triage
Timeline
Wheeled Vehicle Mechanic
New Jersey Army National Guard
02.2023 - Current
Retail Manager
Express
03.2022 - 03.2023
Receptionist/Clerk
Ascension Medical Center
07.2021 - 02.2022
High School Degree -
Brick Township High School