Pamela Hokett
Daphne,Alabama
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
Work History
Mold Remover Tech
Dove Services Mold Remediation
08.2020 - Current
- Organized work to meet demanding production goals.
- Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Maintained quality assurance and customer satisfaction objectives.
- Maintained compliance with regulatory standards and safety requirements.
Unit Coordinator
Oakland Place Assisted Living
02.2014 - 08.2020
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Collected and analyzed data related to customer service, patient charges and supply utilization.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Provided care for 16-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
- Supported nursing staff in providing high-quality care by assisting with vital sign monitoring, wound dressing changes, and other essential tasks as needed.
- Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Administrative Assistant
Dade Paper Company
Loxley, AL
01.2012 - 01.2020
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Established administrative work procedures to track staff's daily tasks.
Assistant Accounting Clerk
Cal-Maine Foods
Robertsdale, AL
01.2003 - 06.2009
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Inspected account books and recorded transactions.
- Matched purchase orders with invoices and recorded necessary information.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Generated invoices upon receipt of billing information and tracked collection progress.
Education
GED -
Goodwill Gulf Coast Education Learning
Daphne, AL12.2024
Skills
- Software configuration
- Staff education and training
- Document Preparation
- Safety Equipment
- Work Planning and Prioritization
- Production Scheduling
- Multitasking and Organization
- Bookkeeping Support
- Bookkeeping
- Multi-Line Telephone Systems
- Data Entry
- Multi-Line Phone Systems
- Office Management
- Scheduling appointments
- Tech-Savvy
- Appointment Scheduling
- Microsoft Office
- Administrative Support
- Basic accounting
- Documentation and Recordkeeping
- Payroll and budgeting
- File Organization
- Payment Collection
- New Hire Orientation
- Data entry proficiency
- Travel Coordination
- Staff Management
Timeline
Mold Remover Tech
Dove Services Mold Remediation
08.2020 - Current
Unit Coordinator
Oakland Place Assisted Living
02.2014 - 08.2020
Administrative Assistant
Dade Paper Company
01.2012 - 01.2020
Assistant Accounting Clerk
Cal-Maine Foods
01.2003 - 06.2009
GED -
Goodwill Gulf Coast Education Learning
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