Summary
Overview
Work History
Education
Skills
Timeline
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Pamela Hokett

Daphne,Alabama

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Mold Remover Tech

Dove Services Mold Remediation
08.2020 - Current
  • Organized work to meet demanding production goals.
  • Implemented cost-saving measures by identifying opportunities for process improvements and resource optimization.
  • Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
  • Maintained quality assurance and customer satisfaction objectives.
  • Maintained compliance with regulatory standards and safety requirements.

Unit Coordinator

Oakland Place Assisted Living
02.2014 - 08.2020
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Collected and analyzed data related to customer service, patient charges and supply utilization.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Provided care for 16-patient unit, coordinating day-to-day hygiene, feeding and quality of life functions.
  • Supported nursing staff in providing high-quality care by assisting with vital sign monitoring, wound dressing changes, and other essential tasks as needed.
  • Received physicians and visitors on unit, identifying, acknowledging and responding to patient, physician and staff needs to meet operational and care needs of parties.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Administrative Assistant

Dade Paper Company
Loxley, AL
01.2012 - 01.2020
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Established administrative work procedures to track staff's daily tasks.

Assistant Accounting Clerk

Cal-Maine Foods
Robertsdale, AL
01.2003 - 06.2009
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Inspected account books and recorded transactions.
  • Matched purchase orders with invoices and recorded necessary information.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.

Education

GED -

Goodwill Gulf Coast Education Learning
Daphne, AL
12.2024

Skills

  • Software configuration
  • Staff education and training
  • Document Preparation
  • Safety Equipment
  • Work Planning and Prioritization
  • Production Scheduling
  • Multitasking and Organization
  • Bookkeeping Support
  • Bookkeeping
  • Multi-Line Telephone Systems
  • Data Entry
  • Multi-Line Phone Systems
  • Office Management
  • Scheduling appointments
  • Tech-Savvy
  • Appointment Scheduling
  • Microsoft Office
  • Administrative Support
  • Basic accounting
  • Documentation and Recordkeeping
  • Payroll and budgeting
  • File Organization
  • Payment Collection
  • New Hire Orientation
  • Data entry proficiency
  • Travel Coordination
  • Staff Management

Timeline

Mold Remover Tech

Dove Services Mold Remediation
08.2020 - Current

Unit Coordinator

Oakland Place Assisted Living
02.2014 - 08.2020

Administrative Assistant

Dade Paper Company
01.2012 - 01.2020

Assistant Accounting Clerk

Cal-Maine Foods
01.2003 - 06.2009

GED -

Goodwill Gulf Coast Education Learning

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Pamela Hokett