Pamela Hooks

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Identified plans and resources required to meet project goals and objectives.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Monitored project performance to identify areas of improvement and make adjustments.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.

• Searched public domain records and private databases to locate property ownership documentation.
• Collaborated with project engineering and facility construction personnel on transmission line routes to inform landowner negotiations.
• Evaluated market trends to inform future right of way acquisition strategies and budget forecasts accurately.
• Acquired necessary land rights by negotiating with property owners for utility and infrastructure projects.
• Streamlined the permit application process for multiple projects by maintaining strong relationships with local government agencies.

• Handle all land related legal issues, including transfers of titles and deeds, construction concerns, and zoning.

• Work independently and collaborative to acquire right of way, temporary and permanent

easements, driveway easements, work in conjunction with utility companies (electric, water, gas) to acquire, confirm any easements needed for current and proposed projects.

• Work with a variety of other professionals including engineers, land surveyors, and contractors.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.

• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
• Planned, monitored and analyzed project costs to meet financial goals.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
• Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.

• Examined carrier costs and services to recommend alternatives and improvements.
• Created monthly and quarterly benchmark analytics, illustrating costs for management team.
• Optimized shipping methods to reduce time in transit and lower costs.
• Verified shipping and receiving counts matched picking and purchase order documents.
• Collaborated with stakeholders to develop long-term transportation plans aligned with community needs and growth projections.

• Coordinate transportation systems, such as bus routes or private transportation services for a

32 County District for the Department of Transportation. Ensuring that all Federal Regulations were being enforced set out by FTA, ARC and GDOT with combined efforts in producing countywide transportation for smaller rural areas with upgrading and expanding to more urban communities.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Supervised employee performance, preventive maintenance, and safety.
• Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
• Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.

• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Tracked records, filed documents and maintained communication between clients to manage office activities.
• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.

• Ensure that all local County Municipalities within the Atlanta District 7 Corridor·Transportation projects were kept on schedule.

• Do site inspections, on call administrative office visits

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Fostered a positive work environment by providing ongoing support and guidance to team members in the land administration department.
• Mitigated risks associated with property transactions, conducting detailed due diligence investigations prior to acquisitions or sales.
• Strengthened relationships with local government agencies through regular liaison and collaboration on land administration issues.
• Streamlined land administration processes by implementing efficient data management systems.
• Facilitated smooth transitions during mergers and acquisitions, managing all aspects of property transfer between organizations.

• Evaluated existing rights-of-way to identify conflicts or gaps in coverage, leading to seamless project execution.
• Prepared comprehensive reports outlining acquisition results for management review, enabling informed decision-making regarding future projects.
• Searched public domain records and private databases to locate property ownership documentation.
• Collaborated with project engineering and facility construction personnel on transmission line routes to inform landowner negotiations.

• Collaborated with multidisciplinary teams to develop innovative solutions for complex engineering challenges.
• Studied specifications and safety documents to address organizational and regulatory demand.
• Improved product quality by implementing rigorous quality assurance protocols throughout the design and manufacturing stages.
• Assisted senior engineers in developing detailed project plans, ensuring timely completion of tasks within budget constraints.