Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Pamela Howard

Pamela Howard

Lawrenceville,United States

Summary

Administrative associate with extensive expertise in organizational management and office operations, leveraging over two decades of experience to drive process improvements and enhance communication. Proficient in inventory management, data entry, and report generation, with a strong focus on problem-solving and team collaboration. Committed to delivering exceptional customer service and fostering a supportive work environment, while continuously seeking opportunities to innovate and streamline operations.

Inventory management professional with extensive experience in maintaining accurate stock levels and ensuring efficient inventory processes. Known for high standards and reliable focus on team collaboration and achieving results. Possess strong organizational skills and the ability to adapt to changing demands while providing exceptional support to operations.

Meticulous inventory professional with 10 years of experience initiating and managing cycle counts and reprocessing programs. Skillful in collaborating with other departments to keep necessary items available. Expert in coordinating inventory systems.

Overview

29
29
years of professional experience

Work History

Inventory Clerk II

UPS
11.2023 - 09.2025
  • Ensure proper storage and organization of goods by company standards.
  • Utilize software to track inventory movements and generate reports. Increase sales by 10%
  • Analyze data to identify discrepancies and implement corrective actions.
  • Collaborate with teams to address inventory issues and improve processes.
  • Streamline storage operations and enhance efficiency by reorganizing warehouse layout and introducing improved tracking methodologies.
  • Partner with cross-functional teams to resolve complex inventory challenges and develop innovative solutions for stock management.
  • Managed inventory control processes to ensure accurate stock levels and timely replenishment.
  • Coordinated shipments and received goods, maintaining organized storage for efficient retrieval.

Senior Operations Admin I - III

FedEx Ground
10.2021 - 10.2023
  • Provided essential clerical support to management and operations, including data entry, filing, and customer service.
  • Compiled and generated regular and ad-hoc reports for management review.
  • Assisted in Business Control Self-Assessment (BCSA) audit activities.
  • Prioritized workflow for timely delivery, ensuring packages were in good condition.
  • Utilized Microsoft Office software and web-based application.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Warehouse Assistant/Material Handler

FEDEX Express Airport
08.2020 - 08.2022
  • Achieved and exceeded service-level goals, maintaining proficiency in individual performance.
  • Demonstrated keen attention to detail and accuracy in a fast-paced, independent work environment.
  • Proficient in basic computer skills with a focus on shipping and receiving.
  • Operated material handling equipment to ensure efficient loading and unloading of shipments.

Merchandiser

Advantage Solutions
01.2018 - 07.2019
  • Completed merchandising projects within designated territories, ensuring the highest standards.
  • Built and developed strong relationships/partnerships with Retail Store Management.
  • Conducted inventories, processed returns, and utilized web portal reporting systems.
  • Developed and executed merchandising strategies to optimize product placement and visibility.
  • Conducted store visits to assess compliance with visual merchandising guidelines and identify improvement areas.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Developed and implemented effective visual merchandising strategies to enhance customer engagement and drive sales.

Courier Driver

Skyview Courier
01.2016 - 01.2018
  • Managed monetary shipping transactions with precision, ensuring customer satisfaction.
  • Handled international shipping with various carriers, including FedEx, UPS, and Delta Dash.
  • Maintained proper paperwork of air waybills and manifest documents.
  • Coordinated timely deliveries to ensure customer satisfaction and efficient service.

Office Manager

WDH Business Consultants
01.2014 - 12.2016
  • Managed client relationships, provided advanced-level administrative support, and increased profitability through marketing.
  • Proficient in MS Office, financial planning, and tax services.
  • Prepared training and marketing materials for tax and credit workshops and seminars.
  • Coordinated scheduling and resource allocation for multiple projects, ensuring timely completion.

Administration Assistant, Merchandise Display Coordinator / Sales

Howard and Associates Service Inc.
01.1997 - 12.2014
  • Processed and prepared merchandise for the sales floor, ensuring proper display for men's and women's clothing.
  • Demonstrated strong inside and outside sales abilities.
  • Managed inventory and merchandising systems, including accurate count updates and inventory adjustments.
  • Managed scheduling, appointments, and travel arrangements for executives.
  • Coordinated office activities and maintained efficient workflow among departments.
  • Developed and implemented filing systems to enhance document retrieval efficiency.
  • Trained new staff on administrative procedures and office protocols.
  • Increased customer satisfaction by providing timely and professional responses to inquiries via phone 50 customers calls per day, email, or in-person visits.

Education

Ph.D. - Law & Commerce

HCU University
Dallas, Tx
12.2024

M.D. - Paralegal Law Studies

Bryant University
Utah
09-2017

Associates Degree - Clothing & Textile

Tennessee State University
Nashville, TN
05-1982

Diploma - Business Communication

Pearl High School
Nashville, TN
07-1980

Skills

  • Leadership - Expert
  • Communication - Expert
  • Organization - Experienced
  • Customer Service - Experienced
  • Windows - Experienced
  • Microsoft Office - Experienced
  • Inventory Management - Experienced
  • Data Entry - Experienced
  • Problem Solving - Experienced
  • Team Leadership - Expert
  • Process Improvement - Experienced
  • Attention to Detail - Experienced
  • Critical Thinking - Experienced
  • Conflict Resolution - Experienced
  • Research Skills - Experienced
  • Merchandising - Expertise

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Timeline

Inventory Clerk II

UPS
11.2023 - 09.2025

Senior Operations Admin I - III

FedEx Ground
10.2021 - 10.2023

Warehouse Assistant/Material Handler

FEDEX Express Airport
08.2020 - 08.2022

Merchandiser

Advantage Solutions
01.2018 - 07.2019

Courier Driver

Skyview Courier
01.2016 - 01.2018

Office Manager

WDH Business Consultants
01.2014 - 12.2016

Administration Assistant, Merchandise Display Coordinator / Sales

Howard and Associates Service Inc.
01.1997 - 12.2014

Ph.D. - Law & Commerce

HCU University

M.D. - Paralegal Law Studies

Bryant University

Associates Degree - Clothing & Textile

Tennessee State University

Diploma - Business Communication

Pearl High School