Pamela Jackson

Dynamic professional with a diverse background encompassing garden landscaping at Gardeners Rescue, medical documentation in the Hospital of Central Connecticut, and entrepreneurial success at Hyper Typer Inc. Excelled in customer relations and critical thinking, significantly enhancing service quality and operational efficiency. Demonstrated exceptional problem-solving abilities and relationship building, ensuring high standards of excellence across various roles.

I started a medical transcription business in the Greater Boston area and grew the company to ten employees and a gross income of $800,000 annual receivables. My greatest strength was my ability to lead my team to very high standards in the industry. My clients included Dana-Farber Cancer Institute, the Massachusetts General Hospital, and group practices throughout the Greater Boston area. I turned the business over to four employees when I relocated to Connecticut. The business continued to operate for a few years but eventually closed mostly due to not keeping up with the voice recognition technology. While in Connecticut, I have worked as a medical transcriptionist for quite a few years but the department outsources all of us to a company located in India. It was around that time that I worked in my home as a transcriptionist and eventually transitioned to a gardening career.