Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Pamela Jacobs

Orlando,FL

Summary

Nineteen years of experience in primary care and leadership roles in the hospital setting. Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Clinical Nurse Coordinator

UCF Lake Nona
08.2022 - Current
  • Collaborate with physicians and interdisciplinary teams to devise and manage individualized plans of care.
  • Seek opportunities to improve patient care, outcomes and nursing staff performance.
  • Coordinate departmental operations according to administrative, legal and medical guidelines.
  • Interact effectively with department managers to promptly correct problems and improve services.
  • Train new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinate nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.

Mother/Baby Registered Nurse

AdventHealth
03.2021 - 08.2022
  • Educated new parents on how to properly care for infants by instructing parents on bottle feeding, bathing, circumcision care and breastfeeding.
  • Monitored and assessed mother and newborn after delivery to ascertain proper healing and recovery.
  • Assisted mothers in establishing breastfeeding relationships with infants with proper latching demonstrations.
  • Managed patients recovering from medical or surgical procedures.

Senior Nurse Manager

Advent Health
12.2019 - 02.2021
  • Managed 41 bed Medical/ Surgical Unit
  • Increased Patient Satisfaction Scores in all areas by 50%
  • Increased Nurse Leader Visits and Hourly Rounding to 100%
  • Increased Physician Satisfaction at unit level by 75%
  • Oversaw implementation of new EHR for unit
  • Developed and Implemented Policies and Procedures to keep staff and patients safe at beginning of Covid-19

Nursing House Supervisor

Brandon Regional Hospital
03.2019 - 12.2019
  • Direct day-to-day administrative and operational functions for 420-bed facility, providing guidance and leadership to over 900 employees across more than 25 departments.
  • Provided emergency response during shifts and when on-call.
  • Responsible for activating OR, IR, and STEMI teams during off hours.
  • Oversaw all transfers in and out of facility on shift.

Clinical Nurse Manager

Brandon Regional Hospital
12.2016 - 02.2019
  • Supervised 75+ employees, including human resource responsibilities for unit scheduling needs, interviewing, hiring, training, performance reviews, and disciplinary actions
  • Worked closely with interdisciplinary team to assure excellent communication and patient satisfaction
  • Created trusting relationships with teammates and colleagues
  • Created and executed plans to empower team to meet core measurements such as DVT prophylaxis for post-surgical patients, and bilirubin prior to discharge on infants to 100%
  • Increased hourly rounding and nurse leader rounding percentages above 90%
  • Increased patient satisfaction scores by 15%

Clinical Nurse Coordinator

Brandon Regional Hospital
05.2013 - 12.2016
  • Responsible for supervision of floor nurses and ancillary staff during 12 hour shift to maintain patient flow and ensure satisfaction of all patients, visitors, and family members
  • Oversaw admissions and discharges and scheduling of nursing staff
  • Conflict resolution training
  • Family centered nursing
  • Experienced in Patient satisfaction
  • Experienced in Service recovery
  • Time Keeping and Productivity.

Mother/Baby Registered Nurse

Brookwood Medical Center
11.2007 - 04.2012
  • Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines
  • Implemented new floor assignments based on evaluation of staffing requirements
  • Achieved departmental goals and objectives by instituting new processes and standards for inpatient care
  • Defined Newborn Nursery Role as pertains to Mother/Baby and Labor and Delivery
  • Worked with CNO, CEO, Directors, and other hospital staff members to open new Women's Center

Education

Master of Science - Nursing Leadership

Western Governors University
Salt Lake City, UT
08.2025

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
12.2018

Associate of Science - Nursing

Central Alabama Community College
Alexander City, AL
05.2004

Skills

  • Decision Making
  • Operational Records Maintenance
  • Budget Development
  • Time Management
  • Process Implementation
  • Employee Supervision
  • Employee Recruitment and Hiring
  • Clinical Staff Management
  • Patient Advocacy
  • Codes Compliance

Certification

  • Registered Nursing License- Exp 07/2024
  • Maternal Newborn National Certification- Exp 12/2024
  • ACLS- Exp 01/2024
  • BLS- Exp 01/2024
  • NRP- Exp 03/2025


Timeline

Clinical Nurse Coordinator

UCF Lake Nona
08.2022 - Current

Mother/Baby Registered Nurse

AdventHealth
03.2021 - 08.2022

Senior Nurse Manager

Advent Health
12.2019 - 02.2021

Nursing House Supervisor

Brandon Regional Hospital
03.2019 - 12.2019

Clinical Nurse Manager

Brandon Regional Hospital
12.2016 - 02.2019

Clinical Nurse Coordinator

Brandon Regional Hospital
05.2013 - 12.2016

Mother/Baby Registered Nurse

Brookwood Medical Center
11.2007 - 04.2012

Master of Science - Nursing Leadership

Western Governors University

Bachelor of Science - Nursing

Western Governors University

Associate of Science - Nursing

Central Alabama Community College

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Pamela Jacobs