Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability

Pamela James

Pathology Laboratory Medicine
Sacramento,CA

Summary

Highly motivated Hospital Lab Medical Assistant with 20+ years of experience dedicated tohelpingpatients achieve optimal health. Enthusiastically offers superior patient care using effective Commnication and critical thinking skills in a fast-paced enviroment.

Overview

24
24
years of professional experience

Work History

Hospital Lab Assistant III

UC Davis Health Dept. Of Pathology Laboratory Med
Sacramento, CA
04.2008 - Current
  • Processed specimens for testing and provided clerical support. Requisition Data Entry, Case Receiving, Prompt handling of P1, ED Stats, Sort Labels and record patient specimens, Operate Centrifuge, Loading specimens on both Chemistry/ Hematology automated line. In Charge of maintaining inventory of Micro Supplies, Extensive knowledge of Send outs. Assisting in Mentoring and training new staff, Performed Administrative related duties. Troubleshoot with EMR downtime. Checked and Manage Unreceived list, Ability to multitask in an fast-pace environment.

Code Team Phlebotomist

OSF St. Anthony Medical Center
Rockford, IL
03.1998 - 10.2021
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Followed physician orders to correctly administer therapeutic phlebotomy.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Obtained blood specimens by performing venipunctures and finger sticks 20 times per day.
  • Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.

Front and Back Office Lead Medical Assistant

UC Davis Health, Employee Health Services
Sacramento, CA
12.2005 - 04.2008
  • Completed Pre-Employment Physicals, Responsible for Workers Compensation evaluations and follow-ups, Facilitated Workers Comp Referrals, Outstanding phlebotomy skills , Ordering and stocking supplies. Prepping and assisting physician with minor surgeries, Kept exam rooms and work area clean and organized.
  • Coordinated yearly Flu Clinics., N-95 fit testing.
  • Administered Immunizations (M.M.R., Varicella, Hep B). Communicates effectively with human Resource Recruitment Team to clear future employees.

Medical Assistant II

The Doctors Center - Urgent Care
Sacramento, CA
11.2005 - 04.2008
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures and care plan instructions.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Ambulated, turned and positioned patients.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Prepared initial patient charts for admission.
  • Tested and recorded blood glucose levels.
  • Ordered and prepared reagents and supplies.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Obtained client medical history, medication information, symptoms and allergies.

Medical Assistant/Phlebotomist

Butchbaker Family Practice
Coldwater, MI
02.2004 - 11.2005
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained all prescribed laboratory testing.
  • Taught patients about medications, procedures and care plan instructions.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Compiled necessary documents for surgical billing packages.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained pre- and post-treatment vital signs and weight.

Medical Assistant/Phlebotomy Technician

Prompt Care Express Urgent Care Centre
Coldwater, MI
10.2001 - 11.2005
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Taught patients about medications, procedures and care plan instructions.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Oriented and trained new staff on proper procedures and policies.
  • Measured patient spirometry.
  • Measured patient pulse oximetry.

Education

Certifcate - Phlebotomy Certification

MTI College, Sacramento, CA
06.2022
  • Continuing education in Phlebotomy

Diploma - Medical Terminology

Verdes Community College, Sacramento, CA
06.1997

Diploma - Medical Assisting

Sawyer College, Sacramento, CA
04.1992

Skills

  • Universal Precautions
  • Multitasking and Prioritization
  • Biological Specimen Handling
  • Willingness to Learn
  • Verbal and Written Communication
  • HIPAA Compliance
  • Laboratory Testing
  • Time Management
  • Medical Terminology
  • Calm Under Stress
  • Phlebotomy Training
  • Attention to Detail
  • Emergency Response
  • Consistent Follow Through
  • Lab procedures
  • Correct labeling

Accomplishments

Several Service Awards within the UC Davis Health System,.Sacramento CA


1998 First Quarter Pharmacy Ambassador Kaiser

Permanente Medical Group, Sacramento CA


1997 Excellence in Customer Service Award

Timeline

Hospital Lab Assistant III - UC Davis Health Dept. Of Pathology Laboratory Med
04.2008 - Current
Front and Back Office Lead Medical Assistant - UC Davis Health, Employee Health Services
12.2005 - 04.2008
Medical Assistant II - The Doctors Center - Urgent Care
11.2005 - 04.2008
Medical Assistant/Phlebotomist - Butchbaker Family Practice
02.2004 - 11.2005
Medical Assistant/Phlebotomy Technician - Prompt Care Express Urgent Care Centre
10.2001 - 11.2005
Code Team Phlebotomist - OSF St. Anthony Medical Center
03.1998 - 10.2021
MTI College - Certifcate, Phlebotomy Certification
Verdes Community College - Diploma, Medical Terminology
Sawyer College - Diploma, Medical Assisting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Pamela JamesPathology Laboratory Medicine