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Pamela James
Madera,CA
Work Preference
Summary
Dynamic healthcare professional with extensive experience at UC Davis Health, excelling in specimen processing and patient care support. Proven ability to enhance workflow efficiency and train staff effectively. Skilled in electronic health records and committed to delivering exceptional customer service while ensuring safety compliance in all procedures.
Overview
3
3
Certification
20
20
years of professional experience
Work History
Patient Care Coordinator/Phlebotomy Team Lead
Stanford Health Care, Vaden Health
Stanford, CA
06.2025 - 03.2026
- :
- Assisted healthcare providers during patient examinations and medical procedures.
- Collected and documented patient medical histories and vital signs with precision.
- Administered medications and injections as directed by supervising physician.
- Maintained examination rooms and medical supplies in an organized and clean state.
- Collaborated with nursing staff to ensure seamless patient care delivery.
- Supported physicians during clinical procedures such as suturing and drawing blood.
- Scheduled appointments for patients via phone or email communication efficiently.
- Collected blood samples following strict safety protocols using various techniques.
Hospital Lab Assistant III
UC Davis Health
Sacramento, USA
12.2005 - 12.2024
- Collected blood samples from patients using proper techniques and safety protocols.
- Processed specimens according to established laboratory protocols for accuracy and efficiency.
- Prioritized and managed specimens based on testing requirements, including stat and routine requests.
- Operated centrifuge to enhance specimen processing efficiency.
- Divided specimens into smaller aliquots to streamline testing procedures.
- Maintained laboratory equipment to support reliable testing and ensure safety compliance.
- Documented patient information accurately in electronic health records for reliable data management.
- Trained new phlebotomists on best practices to enhance service quality.
Front and Back Office Lead Medical Assistant
UC Davis Health
12.2005 - 04.2008
- Streamlined patient scheduling for efficient clinic operations and timely appointments.
- Assisted in clinical procedures to support physicians while ensuring patient comfort.
- Coordinated interdepartmental communication to enhance patient care processes.
- Trained new staff on front and back office procedures, emphasizing best practices.
- Maintained medical records with accuracy and compliance to regulatory standards.
- Collaborated with healthcare teams to promptly address patient concerns.
- Supervised and coached a team of medical assistants to uphold service quality.
- Prepared daily charts by creating and updating electronic health records before patient visits.
Medical Assistant II
The Doctor's Center Urgent Care
- Facilitated patient check-in and registration procedures to enhance workflow efficiency.
- Prepared examination rooms, ensuring all equipment remained sterilized before use.
- Accurately collected vital signs and recorded pertinent patient information.
- Administered injections and conducted routine lab tests as directed by medical staff.
- Collected blood samples following proper techniques and safety protocols.
- Delivered exceptional customer service while interacting with patients throughout visits.
- Executed venipuncture and various blood collection procedures in accordance with established standards.
- Processed laboratory samples with accuracy and efficiency to support timely results.
Phlebotomist Technician/Medical Assistant
Butchbaker Family Practice
Education
Phlebotomy Technician I -
Yuba College
Marysville, CAMedical Assisting Certified -
Sawyer College
Rancho Cordova, CASome College (No Degree) - Practical Nursing
Consumes River College
Sacramento, CA05-2026
Skills
- Laboratory operations management
- Team collaboration
- Staff training
- Specimen processing and accessioning
- Priority and stat testing
- Electronic health records management
- Healthcare software proficiency
- Infection control compliance
- Medical assistance support
- Patient flow optimization
- Phlebotomy techniques and blood collection
- Customer service excellence
- Lab equipment handling and maintenance
- Sample collection methods expertise
- Clinical procedure assistance
- Safety compliance measures implementation
- Team collaboration and communication
- Staff training and development programs
- Time management strategies implementation
- Medical terminology knowledge
- Paperwork processing efficiency improvement
- Anatomy and physiology understanding
- Diagnostic testing capabilities enhancement
- Multi-sample collection techniques proficiency
- Specimen preparation techniques
Certification
- Basic Life Support (BLS) Certified, 245411797659
- CPT I License, 02386371
- CMA - Certified Medical Assistant
Timeline
Patient Care Coordinator/Phlebotomy Team Lead
Stanford Health Care, Vaden Health
06.2025 - 03.2026
Front and Back Office Lead Medical Assistant
UC Davis Health
12.2005 - 04.2008
Hospital Lab Assistant III
UC Davis Health
12.2005 - 12.2024
Phlebotomist Technician/Medical Assistant
Butchbaker Family Practice
Medical Assistant II
The Doctor's Center Urgent Care
Phlebotomy Technician I -
Yuba College
Medical Assisting Certified -
Sawyer College
Some College (No Degree) - Practical Nursing
Consumes River College